Support Worker

United Response; Exeter; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Fully paid training

DBS funded by employer

Nationally recognised qualifications

Job summary

United Response in Exeter is seeking a dedicated Support Worker to help deaf adults live independently. You will provide practical support, encourage participation in daily activities, and promote inclusive communication using BSL where possible.

You will work 37.5 hours per week at £13.25 per hour and benefit from fully paid training, DBS coverage, and opportunities to gain nationally recognised qualifications. The role requires empathy, teamwork, and safeguarding commitment.

Qualifications

• Compassionate and patient approach to supporting others.
• Ability to engage with Deaf people and promote inclusive communication.
• Willingness to complete required training, including Care Certificate if new to care.

Responsibilities

• Support deaf individuals with day-to-day routines including dressing, personal care, finances and appointments.
• Promote independence and choice, encouraging participation in community activities.
• Communicate clearly and accessibly; use British Sign Language when available or training provided.
• Engage in team work and complete mandatory training; DBS checks funded by employer.

Job description

Role: Support Worker

Salary: £13.25 per hour

Location: Exeter

Hours: 37.5 hours per week

Are you ready to have a meaningful impact on someone's life?

Are you compassionate to others?
Are you dedicated to making a difference? Then we want to hear from you.

Our support workers are the heart of everything we do. We want you to empower the people we support to live their lives how they want to, whether that’s travelling the world, accessing their local community, or spending time with friends and family. All we ask is that you have the commitment and drive to encourage and guide the people we support to make this happen.

This role is within our deaf services, supporting deaf people and individuals with hearing impairments to live independently, confidently and inclusively within their communities. Communication is at the centre of this role, and you will support people using British Sign Language (BSL), visual communication and person-centred approaches.

This position is all about building positive relationships with the people you will be supporting while helping them with their day-to-day routines in line with their personal support plans. This may include support with dressing, personal care, finances, medication, attending appointments, employment, volunteering, hobbies and accessing the wider community.

Who will you be supporting?

This is a role with a high degree of responsibility which is really varied, sometimes challenging and often fun.

The job involves encouraging and supporting the people we support to live as independently as possible, make their own choices and do the things they enjoy.

In post you will be required to:

• Take responsibility for clear and accessible communication.
• Undertake all required training and, if new to social care, complete the Care Certificate within the probationary period.
• Work as part of a team supporting Deaf people and promoting inclusive communication.
• A recognised qualification in BSL is desirable but not essential, as full training and the opportunity to gain a qualification in signing will be provided.

The successful applicant will also be subject to an enhanced DBS check the cost of which to be met by United Response.

In return, we will help you build a rewarding career along with the following benefits:

• Enhanced company sick and maternity/paternity pay
• Time and a half for bank holiday working
• 2 wellbeing days per year because your wellbeing matters to us
• Access to Blue Light Discount Card
• Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
• Fully paid training and access to nationally recognised qualifications/apprenticeships
• Generous annual leave allowance to support work/life balance
• Our UR STARS recognition programme rewards individuals and teams who go above and beyond
• Workplace pension scheme
• Long service awards recognising loyalty to the people we support and the organisation
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers
• Opportunity to gain a qualification in British Sign Language (BSL)

United Response is not just a social care provider – we’re a well-respected charity dedicated to championing the rights of people with learning disabilities, autistic people, Deaf people and those with mental health needs. Our mission is to empower people to live, work and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to be Connected, Empowered, Driven and Bold.

United Response’s culture of inclusion, and our focus on health and wellbeing and flexible working models, helps ensure that everyone – regardless of background – feels included and can be the best they can be. We treat everyone with dignity and respect and recognise all parts of a person’s identity. We believe we are made stronger by the unique capabilities and qualities each person brings to our organisation, and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and/or physical disabilities, including guaranteeing an interview for disabled applicants who meet the minimum criteria.

#URC