Support Worker

Look Ahead; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading not-for-profit care provider as a Support Worker in Hertfordshire. Your role will focus on supporting individuals with learning disabilities, helping them to achieve greater independence while being part of a compassionate and inclusive team. Enjoy various benefits, including a generous pension and opportunities for career advancement.

Benefits

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts via Reward Gateway

Fully paid induction programme and further training

Healthcare Cashplan

Cycle to work scheme

Employee Assistance Programme

Generous pension contributions

Quarterly Staff Awards

Qualifications

• Experience within the charity/social care sector.
• Working with people with Learning Disabilities and Autism.
• Flexibility in working hours including evenings and weekends.

Responsibilities

• Building supportive and trusting relationships with customers.
• Providing personalized support with daily living activities.
• Maintaining records to a professional standard.

Skills

Communication

Teamwork

Relationship Management

Resilience

Motivation

Education

NVQ Level 2 or equivalent

Tools

Motability vehicles

Job description

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We’re looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Hertfordshire.

£,per annum, working hours per week.

Want to feel like you have an exciting future? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for - confidential support
• A generous pension – we will contribute up to % and life assurance cover up to £, (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff’s commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Linden Road in Redbourn supports gentlemen living in their own bungalows with everyday life skills. The service provides a / support service, with an emphasis on choice and control, enabling customers to achieve greater independence, improved quality of life and integration into the wider community.
We are looking some someone who is able to build supportive, trusting relationships with customers and create a positive atmosphere. You need to be able to provide a flexible, personalised and responsive support service that is tailored to each customer’s abilities and aspirations. This will include a willingness to work evenings, weekends and bank holidays on a rota basis.
Customers need support with daily living activities, including practical assistance, cooking, feeding, cleaning and person care. The role will also require you to maintain appropriate records to a professional standard in accordance with Look Ahead’s policies and procedures. If you have experience working with and motivating customers whilst being calm and resilient to challenging behaviour, then please apply for this role.

The position involves working hours per day, five days a week, with alternating weekends on duty.

What you’ll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• To provide a flexible and responsive support service that is tailored to each customer’s abilities and aspirations.
• Providing personalised support with daily living activities, including practical assistance to support customers to independent living
• Supporting customers to maintain a healthy environment, including cleaning their accommodation and maintaining good personal hygiene
• Willingness to drive the customers’ Motability vehicles on a // to basis, however a driving license is not essential
• To maintain appropriate records to a professional standard in accordance with Look Ahead’s policies and procedures
• Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
• Adhering to all other Look Ahead’s policies and procedures
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Exudes a warm friendly presence and open behaviour
• Is respectful, articulate and sensitive in style of communication
• Excellent communication and teamwork skills
• Excellent customer relationship management and ability to lone work
• Proven experience of motivating and supporting customers
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Is motivated towards excellence and improvement of personal performance with a can do attitude
• Ability to cope positively with challenging and diverse behaviour
• The ability to think creatively to work with the staff team to provide a variety of community activities for our customers
• A willingness to work evenings, weekends and bank holidays on a rota basis.
• A willingness support the customers in various community activities, such as swimming, walking, going to the church etc.

What you’ll bring:

• NVQ Level or equivalent or experience within charity/social care sector
• Experience in working with people with Learning Disabilities and Autism
• Drivers

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard . We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.