Support Worker

NHS; Darlington; On-site; GBP 21,000 - 26,000; Full time

Job summary

An exciting opportunity as a Support Worker within the crisis team of Darlington Mental Health services. This role involves providing intensive home treatment to patients in crisis, ensuring effective care in the community. The position requires a Diploma in Health and Social Care and offers potential training in phlebotomy. Join a dedicated team working to promote recovery and social inclusion.

Qualifications

• Qualified with a Diploma in Health and Social Care level 2.
• Experience as a Band 2/3 HCA or in care environments preferred.
• Effective communication and time management skills required.

Responsibilities

• Caring for patients in the community and providing intensive home treatment.
• Supporting patients experiencing a mental health crisis.
• Working as part of a community team to improve patient recovery and well-being.

Skills

Effective verbal and written communication skills

Time management

Competency in record keeping

Education

Diploma in Health and Social Care level 2 or equivalent

Care Certificate

Tools

Microsoft Office applications

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

Support Worker

Information:

This job is now closed

Job summary

An exciting opportunity to join the crisis team within Durham and Darlington Mental health services. The post will be within the Darlington service. The service provides intensive home treatment to patients experiencing a mental health crisis and offers an alternative to inpatient admission, enabling patient to be cared for in the community.

Main duties of the job

The main duties of the role include caring for patients in the community, offering intensive home treatment and intervention to patients experiencing a mental health crisis. The role also involves supporting patients who have been detained under Section 136 MHA within the Health Based place of safety. The post holder will carry out basic physical health screening, including ECG, NEWS 2 monitoring and will have the opportunity to train in phlebotomy.

About us

This post will demand that you are highly motivated, can be flexible in an ever changing environment and can communicate effectively across a multi-professional team.

The post holder will work within a 24-hour rota system (including night shifts) - ensuring that a comprehensive service is provided to patients 365 days a year.

Job responsibilities

To improve the lives of people with mental ill health by minimising the impact of their condition through the delivery of excellent services to promote recovery and well being.To be compassionate in meeting the needs of patients and their carers.To work as part of a community team which may be integrated, working collaboratively and in partnership with local authority services. To assist in the delivery of patient care, as directed by registered practitioners andteam manager, undertaking duties and activities with limited or indirect supervision in patients homes and other community settings. To promote social inclusion, community access and participation through theprovision of patient care.To show commitment to and participate in quality improvement activities. To promote at all times a positive image of people with mental ill health.To promote at all times a positive image of the Adult Mental Health Service and thewider Trust.

Person Specification

Qualifications

• Essential Desirable Qualifications Qualified Post: o Diploma in Health and Social Care level 2 or equivalent o Care Certificate o Key skills in Literacy and Numeracy level 2 o Successful completion of Trust's full HCA Framework within 6-month probationary period Trainee Post: o Diploma in Health and Social Care level 2 must be achieved within 2 years of commencement in post o Care Certificate must be achieved within 12 weeks of commencement in post o Successful completion of the Trust's full HCA Framework, including key skills in Literacy and Numeracy level 2, within 2 years of commencement in post

Experience

• Previous experience as a Band 2/3 HCA or equivalent in a care environment. (Trainee post: no essential experience required)
• Previous experience of working with people with mental/social health needs or learning disabilities.

Knowledge

• Person centred care o Awareness of legal frameworks including Mental Health legislation (within agreed timescale) o Knowledge of Microsoft Office applications (within agreed timescale)

Skills

• Effective verbal and written communication skills o Time management and ability to prioritise effectively o Competency in record keeping (within agreed timescales

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust