Support Worker

Salutem Care & Education; Cardiff; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competency Frameworks and Pay Scales

Wagestream – payday flexibility

Refer-a-Friend Scheme

Sovereign Health Care Plan

Canada Life, Group Life Assurance

Blue Light Card

Blink app

Pension scheme

Free DBS check

Job summary

Salutem Care and Education is seeking experienced support workers to join our team in the United Kingdom. You will complete induction and mandatory safeguarding training, follow policies, and support young people with complex needs in a residential setting.

Register with Social Care Wales, maintain records, and work flexibly to meet evenings and weekend activity needs. We offer extensive training, development opportunities, and competitive salaries.

Qualifications

• Has or is willing to work towards Level 3 Diploma for Residential Childcare (England).

Responsibilities

• Complete in-depth induction training and all mandatory training, including safeguarding modules and Wales induction framework.
• Follow Salutem policies and procedures, including health and safety of yourself and others.
• Provide support to individual young people with complex health, physical and learning needs within the children’s home.
• Attend to day-to-day needs and support activities, including evenings and weekends.
• Register with Social Care Wales.
• Provide high-quality personal care and promote independence.
• Encourage socialisation and help young people reach personal outcomes.
• Understand the young person’s communication needs.
• Maintain a safe and stimulating environment, promote well-being.
• Attend handover meetings and liaise with colleagues.
• Complete key worker activities with individual young people.
• Work with external agencies and professionals.
• Maintain records and communicate with home, school and outside agencies.
• Maintain contact with parents and guardians.
• Be reliable and flexible and proactive in risk assessment.
• Attend all relevant training and maintain tidiness and DBS checks.

Education

Level 3 Diploma for Residential Childcare (England)

Job description

About The Company

About Ty Cwtch

The aim of our homes is to provide a safe and stimulating environment for the children. We care for children with autism, speech and communication differences and a range of complex needs to name a few. The home can support children with a range of additional needs and learning disabilities, including ASD, ADHD, communication differences and associated behavioral and medical needs.

Each child has an individual, tailored personal plan. These will highlight key areas of support for each child, focusing on their sensory, auditory, emotional and physical needs.

About The Role

Benefits:

• Competency Frameworks and Pay Scales
• Wagestream – where any day can be a payday
• Refer-a-Friend Scheme - Instantly earn points and cash rewards
• Sovereign Health Care Plan
• Canada Life, Group Life Assurance
• Blue Light Card
• Blink, our internal communications app
• Pension scheme
• Free DBS check (Disclosure and Barring Service)

At Salutem Care and Education, we recognise the value and wisdom that come from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity.

About You:

If you are an experienced support worker looking for a new role, you have come to the right place! Salutem Care and Education are excited to announce that we are currently seeking experienced support workers to join our team. We are a leading provider of care and education services across the United Kingdom, and we pride ourselves on delivering high-quality support to individuals with a range of complex needs.

At Salutem, we know that the role of a support worker is vital in improving the lives of those we support, and we are committed to providing our staff with the tools and resources they need to excel in their roles. We offer extensive training and development opportunities, as well as a range of benefits, including competitive salaries and flexible working hours.

What makes Salutem Different?

• We are a top 50 Inspiring Workplace - Are you looking for a workplace that inspires you to be your best self every day? Do you want to join a team that provides outstanding employee experience? If so, we invite you to join us as we celebrate our recent recognition as a top 50 Inspiring Workplace in EMEA with special mentions for our efforts in communication and experience. Our commitment to fostering a positive and supportive work environment has earned us this prestigious honour.
• We have a trauma-based approach to working - We deliver a clear program of workshops, coaching and mentoring, alongside group clinical supervision and peer-to-peer support. Working with the clinical and PBS under the structure of CYP to ensure one vision, holistic support to the teams and clear role definition.
• We develop and support colleagues for the future – We create a continuous learning and reflective practice environment that emphasizes growth and continuous development. We focus on succession planning that will provide opportunity to develop. We are committed to having the best qualified staff supporting the children and young people.
• We have developed a core and cluster model - We specialise in supporting children and young people who have emotional and behavioural needs, autistic spectrum condition, and physical / learning disability with access to education opportunities being at the core of our work. Some of our services have teamed up with our Online Education Platform to provide the young people we support education virtually from their homes.

What will I do as a Support Worker?

• To complete in-depth induction training and all mandatory training, including safeguarding modules and Wales induction framework
• To follow Salutem policies and procedures, including those concerning the health and safety of yourself and others
• Provide support to individual young people with complex health, physical and learning needs within the children’s home
• To attend to the day-to-day needs of the young people and support them to access and participate in a variety of activities, including in the evenings and weekends
• Registration with Social Care Wales
• To provide high-quality personal care and promote opportunities for independence
• To encourage our young people to socialise and be included and help them reach their own personal outcomes
• To understand the young person’s communication needs
• To produce a safe and stimulating environment for young people
• To promote the health and well‑being of the young people
• To attend and actively participate in handover meetings, and key worker meetings and liaise with colleagues and management
• To complete key worker activities and responsibilities with individual key young people in the children’s home, including those on short breaks
• Work alongside external agencies and professionals i.e. social workers, families and health care professionals
• To keep accurate records and report on the young people you work with, providing effective communication between the home and school and with outside agencies involved with the young people in a professional context
• To maintain effective contact with parents and guardians of our young people, ensuring appropriate information is passed on efficiently
• To be reliable and flexible, using your initiative when making decisions
• To attend all relevant training provided by the organisation for you to provide safe practice
• To maintain a high standard of tidiness within the home
• To undertake sleeping in duties
• To report to management, and to perform as requested by a senior member of staff, including additional duties commensurate with the post
• To be proactive in assessing and reporting risk

Has or is willing to work towards the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or a qualification which the registered person considers to be equivalent to the Level 3 Diploma

Our Core Values:

• Supportive: Helping everyone reach their full potential.
• Ambitious: Striving for the best outcomes.
• Loyal: Prioritising our staff and the people we support.
• Unique: Innovating without compromising quality.
• Transparent: Fostering openness and mutual respect.
• Engaging: Partnering with everyone involved.
• Meaningful: Offering fulfilling opportunities.

Why Choose Us?

• Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
• Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
• Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
• Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute.

Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces.

Proud to be a Disability Confident Committed employer.

Salutem Care and Education is dedicated to protecting and promoting the well‑being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre‑employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.