Support Time and Recovery Worker (STR)

West London NHS Trust; London; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading UK healthcare provider in London seeks a motivated individual to join their Early Intervention for Psychosis team. The role involves delivering care to service users experiencing or recovering from psychosis, collaborating with a multidisciplinary team, and promoting recovery in a community setting. Qualifications include NVQ3 and experience in mental health services.

Qualifications

• NVQ3 or equivalent relevant to the post.
• GCSEs or equivalent in verbal and written English and maths.
• Basic computer skills.

Responsibilities

• Work within the multidisciplinary team of the Early Intervention in Psychosis Team.
• Provide support to an allocated group of service users.
• Contribute to multidisciplinary team assessments and care plans.

Skills

Experience of mental health services

Basic computer skills

Facilitating therapeutic or social groups

Education

NVQ3 or equivalent relevant to the post

GCSEs in English and maths

Job description

Job overview

This is an exciting opportunity to join the Early Intervention for Psychosis (EIP) team in the London Borough of Ealing.

We are looking for a highly motivated individual with proven experience working in a community-based setting. You will be responsible for delivering care to an allocated caseload of service users experiencing or recovering from first-episode psychosis.

You will provide direct support to service users and carers, guided by the principles of Early Intervention Services. The support will be collaborative, holistic, and recovery-focused.

You will work as part of a multidisciplinary team, collaborating with a range of stakeholders inside and outside of the Trust.

Main duties of the job

The post holder will be required:

1. To work within the multidisciplinary team structure of the Early Intervention in Psychosis Team (EIS).
2. To support and work alongside Care Co-ordinators and other team members to assess, plan, implement, and evaluate individual care programmes.
3. To provide support and time to an allocated group of service users, promoting recovery and maintaining them in the community environment.
4. To contribute to multidisciplinary team assessments and the formulation and implementation of MDT care plans.
5. To maintain high standards of care, ensuring the quality of care provided is informed by the best evidence-based practices.

Key Result Areas & Performance :

1. Work in close liaison with other members of the multidisciplinary EIS.
2. The central requirement is that the STaR worker demonstrates a willingness to work flexibly and undertake tasks outside the usual remit of their discipline, such as helping with budgeting, shopping, supporting access to social activities, and confidence building.

Working for our organisation

West London NHS Trust is one of the UK's most diverse healthcare providers, delivering mental health, physical healthcare, and community services. The Trust manages Broadmoor Hospital, a high secure hospital with an international reputation, and provides services across several London boroughs, employing over 5,000 staff, with 59% from BME backgrounds. Our turnover for 2024-25 exceeds £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission, with forensic services rated as ‘Outstanding’.

We are a key partner in the North West London Integrated Care System and lead the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of key tasks and responsibilities, and the person specification outlines the qualifications, skills, experience, and knowledge required. Please view the attached document.

The person specification below highlights the criteria against which your application will be assessed.

Person specification

Qualifications

• NVQ3 or equivalent relevant to the post.
• GCSEs or equivalent in verbal and written English and maths.
• Basic computer skills.

Experience

• Experience of mental health services (e.g., as a worker or service user/carer).
• Experience of sustained employment.
• Experience facilitating therapeutic or social groups.

Desirable criteria

• Experience working in a multidisciplinary setting.
• Experience working with children and young people.
• Experience working with people with psychosis.

Knowledge

• Understanding of the therapeutic relationship.
• Understanding of psychosocial, economic, and environmental factors affecting mental health.

Desirable criteria

• Knowledge of welfare and benefit processes.
• Knowledge of supporting carers and families.
• Knowledge of community resources and activities for mental health.