Support Services Manager

Compass Group PLC; Kidlington; On-site; GBP 35,000 - 50,000; Full time

Job summary

A major catering and support services company in Kidlington is seeking an experienced Support Services Manager. You will oversee various operational services, ensure quality standards, and lead diverse teams in a healthcare setting. The ideal candidate has a background in hospital support services and strong leadership skills. This full-time role includes various benefits and opportunities for career advancement.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Great wellbeing strategy

Regular social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Proven experience in managing hospital support services.
• Strong leadership and operational management skills.
• Knowledge of healthcare regulations and compliance requirements.

Responsibilities

• Managing and overseeing cleaning, catering, retail, portering, pest and security services.
• Ensuring service excellence, regulatory compliance, and operational efficiency across all sites.
• Leading and motivating diverse teams to achieve high performance and customer satisfaction.

Skills

Proven experience in managing hospital support services

Strong leadership and operational management skills

Knowledge of healthcare regulations and compliance requirements

Excellent problem-solving and decision-making abilities

Strong communication and stakeholder management skills

Ability to work under pressure in a fast-paced healthcare environment

Job description

Support Services Manager

Location: Kidlington, Oxfordshire, UK, OX5 2

Job Description: We’re currently recruiting a dedicated Support Services Manager to help ensure the smooth running of the operations in CH&CO on a full time basis, contracted to 40 hours per week. As a Support Services Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities – We are passionate about our growing team
• A great wellbeing strategy – including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here’s an idea of what your shift patterns will be: 4 out of 7 days.

Could you bring your spark to CH&CO? Here’s what you need to know before applying.

Key Responsibilities:

• Managing and overseeing cleaning, catering, retail, portering, pest and security services
• Ensuring service excellence, regulatory compliance, and operational efficiency across all sites
• Ensuring continuous improvement in service delivery is maintained, delivered and increased
• Managing budgets and supplier relationships effectively
• Leading and motivating diverse teams to achieve high performance and customer satisfaction
• Liaising with hospital management and team as required
• Ensuring compliance with health and safety regulations and industry standards.

About You:

• Proven experience in managing hospital support services
• Strong leadership and operational management skills
• Knowledge of healthcare regulations and compliance requirements
• Ability to manage budgets, contracts, and supplier relationships effectively
• Excellent problem-solving and decision-making abilities
• Strong communication and stakeholder management skills
• Ability to work under pressure in a fast‑paced healthcare environment.

Job Reference: com/#####/42692001/52757807/R/WJ #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!