Support Services Assistant

Element Materials Technology; Stevenage; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

33 days annual holiday

Life Assurance

Pension scheme

Health cash plan

On-site refreshments

Recommend a Friend Bonus

Perks At Work Discount Scheme

Job summary

Element Materials Technology in Stevenage is recruiting a full-time Administrator to join our FIIRA International testing team. The role covers admin tasks, PO processing, facilities coordination, and supplier management, with a 35-hour week from 8am to 4pm.

The ideal candidate will be highly organised with strong IT skills (Outlook/Word/Excel), excellent communication, and the ability to work well within a small team. Benefits include a comprehensive holiday entitlement and pension options.

Qualifications

• Experience in administration and office procedures.
• Strong telephone and customer service skills.
• Proficiency with MS Outlook, Word and Excel.
• Ability to organise, coordinate and communicate clearly.

Responsibilities

• Perform general administration including formatting, scanning, filing and emailing documents.
• Raise and process purchase orders as needed.
• Provide coordination support for site facilities.
• Order consumables and manage office supplies.
• Deliver receptionist and customer service duties as required.
• Support the team’s commercial activities and reporting.

Skills

Motivated self-starter

Administration procedures

Excellent telephone manner

MS Outlook

MS Word

MS Excel

Coordination & communication

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

Element has an opportunity for a full time Administrator to join our growing team working for our FIRA brand in Stevenage. FIIRA International conduct testing which simulates real-life use and foreseeable misuse for all types of furniture and related products.

Responsibilities

• Administration duties including formatting, scanning, filing and emailing documents
• Raising purchase orders
• Coordination support to help manage the site facilities
• Ordering various consumables
• Customer service and Receptionist related duties
• Support to help manage the company’s commercial activity

Skills / Qualifications

• Highly motivated and dedicated self-starter who can work well within a team
• Knowledge of administration/office procedures and practices
• Excellent telephone manner
• Excellent IT skills on Microsoft Outlook / Word / Excel
• Strong coordination, organisation and communication (written and verbal) skills
• Can work Monday to Friday from 8am to 4pm - 35 hours paying £13.45 per hour.

Benefits Of Working At Element

33 days annual holiday, consisting of 25 days annual holiday and 8 days public / x4 Life Assurance / Legal & General Pension scheme / Health cash plan / Free On-site Refreshments / Recommend a Friend Bonus / Perks At Work Discount Scheme

For more information on Element's BUILT division, please take a look at our e-brochure: https://indd.adobe.com/view/7032c5bd-3645-4c48-86d4-b568d53de400

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.