Support Rota Coordinator - Development Opportunity

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading health care provider in Shrewsbury is looking for a Support Rota Coordinator to join their Emergency Centre Administration Team. This role offers a clear pathway for career progression, commencing at Band 3 and moving to Band 4 within six months. The successful candidate will support staffing decisions and coordinate the rota in a dynamic environment, thriving on multitasking and communication within a multi-disciplinary team.

Qualifications

• Previous NHS or rota/administration experience is desirable but not essential.
• Adaptable team player with strong prioritisation skills.
• Ability to communicate confidently with team members.

Responsibilities

• Support the Emergency Centre Rota Coordinator and Operational Team.
• Help ensure safe and clinically appropriate staffing.
• Play a key role in day-to-day staffing decisions.

Skills

Excellent organisational skills

Clear communication

Proactive relationship building

Ability to thrive in a busy environment

Job description

Are you an organised and adaptable team player looking to take the next step in your career? We have a fantastic opportunity to join our fast-paced and exciting Emergency Centre Administration Team as a Support Rota Coordinator. This developmental post offers a clear progression path: starting at Band 3 while you learn the ropes and develop core competencies, then moving into a Band 4 role—typically within 6 months.

In this vital position, you will:

• Support the Emergency Centre Rota Coordinator and Operational Team.
• Help ensure safe, efficient, and clinically appropriate staffing across Emergency Departments and Acute Medicine footprints at RSH and PRH.
• Play a key role in day-to-day staffing decisions and rota coordination.

No two days are the same—you’ll need to thrive in a changing environment and balance multiple priorities with confidence. We’re seeking someone who:

• Has excellent organisational and prioritising skills.
• Communicates confidently and clearly with all team members.
• Works well in a busy, multi-disciplinary office environment.
• Is proactive in building relationships—visibility and engagement across departments is essential.

Previous NHS or rota/administration experience is desirable but not essential.

Main duties of the job

• To work with the Rota-Co-ordinator in relation to the provision of cover for Rotas within the Emergency Centre
• Support the Emergency Centre Rota Co-ordinator and Operational Team to work through vacancies, both short and long term
• Identify issues and provide solutions to rota issues
• Liaise with all teams to ensure vacancies are covered as efficiently as possible, this includes contacting doctors directly if any urgent cover is required
• With the Rota Co-ordinator, establish and maintain effective administrative systems and processes between Medical People Services, Corporate Education, HR, and Payroll
• Be responsible for liaising with various teams external to the centre on a regular basis
• To receive and respond effectively to annual leave and study leave requests from all grades of doctors, ensuring the sign off process is followed
• Maintain records on Medic On Duty on a daily basis
• Regularly update and report Drs training compliance

Working for your organisation

As a Trust, we are passionate about helping our staff to achieve their career aspirations, and can offer a variety of learning and development opportunities to support your continued professional development.