Support Officer - Planning - ERN05653

East Renfrewshire Council; Thornliebank; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

East Renfrewshire Council is looking for an enthusiastic Support Officer to join their planning team. The role involves providing administrative support, managing communications, and assisting customers with inquiries. Ideal candidates will have strong technical and organisational skills.

Benefits

Flexible working hours

Work from home options

Qualifications

• Experience with IDOX/UNIform case handling system preferred.
• Good organisational skills required.

Responsibilities

• Provide administrative support to the development management function.
• Assist customers with general administrative enquiries.

Skills

Organisational Skills

Technical Skills

IT Skills

Tools

IDOX/UNIform

Job description

Advert

East Renfrewshire Council is seeking an enthusiastic Support Officer to join our planning team. You will be involved in providing administrative support to the development management function, including:

1. Arranging neighbour notifications and consultations
2. Sending out acknowledgements
3. Managing the general planning mailbox
4. Issuing planning decisions

You will assist customers in person, in writing, and on the phone with general administrative enquiries.

The role requires technical and IT skills, preferably including experience with the IDOX/UNIform case handling system. The post holder will also need good organisational skills, as the job involves carrying out various administrative tasks to support the Council's statutory planning functions.

Depending on the needs of the service, staff in hybrid roles will typically work from home up to 40-60% of the time, where service requirements are met.

About Our Vision

East Renfrewshire Council has launched a new 15-year Community Planning Partnership vision called A Place to Grow. Please follow this link https://eastrenfrewshire.gov.uk/placetogrow to watch a video and read our full plan, which sets out our shared hopes and aspirations for 2040, aiming to make East Renfrewshire a place where everyone can flourish, thrive, and grow.

Important Notes

• All applicants must provide proof of their right to work in the UK. Any employment offer will be conditional upon verifying this documentation before employment begins. More information is available at https://www.gov.uk/prove-right-to-work.
• East Renfrewshire Council does not provide visa sponsorship.

We are committed to promoting and protecting the physical and mental health of all our employees.

Additional Information

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