Support Officer - Building Standards - ERN05656

East Renfrewshire Council; Thornliebank; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

East Renfrewshire Council is looking for an enthusiastic Support Officer to join their building standards team. The role involves providing administrative support, managing communications, and assisting customers with various inquiries. A strong emphasis on technical and organisational skills is required.

Qualifications

• Experience with IDOX/UNIform case handling system preferred.
• Good organisational skills required.

Responsibilities

• Provide administrative support to the building standards function.
• Manage general building standards mailbox and issue approvals.

Skills

Organisational Skills

Technical Skills

IT Skills

Tools

IDOX/UNIform

Job description

Advert

East Renfrewshire Council is seeking an enthusiastic Support Officer to join our building standards team. You will be involved in providing administrative support to the building standards function, including sending acknowledgements, managing the general building standards mailbox, issuing building warrant approvals, and completion certificate acceptances. You will assist customers in person, in writing, and on the phone with general administrative enquiries.

The role requires technical and IT skills, preferably including experience with the IDOX/UNIform case handling system. The post holder will also need good organisational skills, as the job involves carrying out various administrative tasks to support the Council's statutory building standards functions.

Depending on the needs of the service, staff in hybrid roles will typically work from home up to 40-60% of the time, where the service requirements are met.

East Renfrewshire Council has launched a new 15-year Community Planning Partnership vision called A Place to Grow. Please visit this link to watch a video and read our full plan, which sets out our shared hopes and aspirations until 2040 to ensure East Renfrewshire is a place where everyone can flourish, thrive, and grow.

Please note: All applicants will need to provide proof of their right to work in the UK. Any employment offer will be conditional upon verifying this documentation before employment begins. More information is available at https://www.gov.uk/prove-right-to-work.

East Renfrewshire Council does not provide Visa sponsorship.

We are committed to promoting and protecting the physical and mental health of all our employees.

Additional Information

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