Support Officer

Brackenberry; Oakham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking an experienced and proactive Support Officer to join the Living Well Rutland team on a 12-month contract. This vital role involves managing staffing rotas, overseeing project tracking, and providing crucial administrative support for community services in Rutland. Ideal candidates will possess strong communication skills and a solid background in administrative coordination, along with proficiency in Microsoft Office.

Qualifications

• Experience in supervising or coordinating staff.
• Strong background in administrative systems.
• Experience tracking and analysing data or service information.

Responsibilities

• Coordinate and manage staff rotas across libraries.
• Maintain systems for bookings and activity tracking.
• Ensure effective service delivery through internal and external liaison.

Skills

Attention to detail

Interpersonal skills

Communication skills

Education

A-level standard or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

We are working closely alongside a Local Authority in Rutlandto assist with the appointment of aSupport Officer, on a 12-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £16.10 - £20.51 per hour

Summary:

We are seeking an experienced and proactive Support Officer to join the Living Well Rutland team. This vital administrative role supports operations within libraries and wider community services, including work with Childrens Social Care and Family Help teams. You will manage service coordination tasks such as staffing rotas, bookings, and project tracking (e.g., Holiday Activities and Food programme), while providing excellent customer-facing and behind-the-scenes support to help residents access services across Rutland.

Responsibilities:

• Coordinate and manage staff rotas across libraries and support service continuity.
  
• Develop and maintain simple, efficient systems for bookings, activity tracking, and project administration.
• Record, collate, and report on data related to services and activities (e.g., attendance, performance).
  
• Serve as the key administrative support for community-facing projects, ensuring information is updated and accessible.
• Liaise with internal teams and external partners to ensure effective service delivery.

Requirements:

• Educated to A-level standard or equivalent relevant administrative experience.
• Proven experience supervising or coordinating staff, including rota management.
• Strong experience creating and improving administrative systems to reduce manual processes.
• High attention to detail, with experience tracking and analysing data or service information.
• Excellent interpersonal and communication skills with the ability to work with diverse stakeholders.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and comfortable using databases or booking systems.
• Must hold a valid driving licence and be willing to travel to sites across Rutland.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires an Enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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