Support Medical Secretary - Medicine

NHS; Stockport; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Stockport is looking for an Administrative Assistant to deliver audio typing and clerical support to the Medicine Department. The ideal candidate will have appropriate ICT and keyboard skills, medical terminology knowledge, and a good education background. This position offers £24,937 to £26,598 per year pro rata and includes benefits such as annual leave and salary sacrifice schemes.

Benefits

27-33 days of annual leave plus bank holidays

Salary sacrifice schemes for lease cars and electronics

Cycle to work scheme

Salary finance for loans and savings

Local financial advice from Stockport Credit Union

Qualifications

• Must understand and interpret functional/medical/legal terms.
• Experience with secretarial and administrative procedures.
• Ability to handle non-routine issues.

Responsibilities

• Deliver audio typing support for clinic correspondence.
• Ensure timely communication of patient care pathways.
• Coordinate between departments for efficient care delivery.

Skills

Appropriate ICT/keyboard skills

Audio typing skills

Medical terminology qualifications

Education

Good general standard of education to GSCE level C or above in English and maths or equivalent

RSA II Typing or equivalent OR equivalent typing experience

AMSPAR Medical Secretarial Qualification or Extensive Medical Secretary Experience

Tools

WinScribe

Job description

****PREVIOUS APPLICANTS NEED NOT APPLY****

To assist in providing high quality, safe patient care through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service.

This will be achieved by working in a supportive team, supporting colleagues, other Trust services if required, the senior medical administration team and management, to ensure the team provide effective administrative tasks.

Main duties of the job

To provide typing support to the Medicine Department.To provide clerical support to the MedicineDepartment.To open mail, collate patient results and scan to electronic patient records.To process patient letters to prepare for postage.To understand and interpret functional/medical/legal terms and organisational policiesAbility to deal with non-routine issues such as problem solvingAct as the link between consultants, clinicians and other areas to ensure care is delivered in a coordinated and efficient way.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Job responsibilities

The post holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using WinScribe and similar systems.

The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day

The postholder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.

Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.

The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.

Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.

Act as the link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

Person Specification

Skills

• Appropriate ICT/keyboard skills/audio typing skills/medical terminology qualifications or demonstrable equivalent experience

Knowledge

• Knowledge of secretarial and administrative procedures and systems

Education

• Good general standard of education to GSCE level C or above in English and maths or equivalent or relevant experience
• RSA II Typing or equivalent OR equivalent typing experience
• AMSPAR Medical Secretarial Qualification and or Extensive Medical Secretary Experience

RTT

• Understanding of RTT and cancer targets and ability to ensure smooth care pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearpro rata per annum