Support Medical Secretary

NHS; Tonypandy; On-site; GBP 25,000 - 27,000; Full time

Job summary

A healthcare organization in Tonypandy is seeking a Support Medical Secretary to assist the Ophthalmology Service. The ideal candidate should have strong typing, communication, and organizational skills, along with IT literacy. Responsibilities include routine typing, providing secretarial support, and liaising with patients. This full-time, permanent role offers a salary ranging from £25,313 to £26,999 per annum.

Benefits

Generous leave

Career growth opportunities

Ongoing learning and development access

Qualifications

• Experience working in an office environment.
• Experience of using databases.
• Welsh Language Skills (Level 3/B2) are desirable.

Responsibilities

• Undertake routine typing and audio typing of clinical correspondence.
• Provide secretarial support to a multidisciplinary team.
• Liaise with patients and General Practitioners.
• Organise clinical activity.

Skills

Excellent typing skills

Communication skills

Organisational skills

IT literacy

Flexibility

Education

3 GCSEs or equivalent

NVQIII Business Administration

RSAII Typing or equivalent experience

ECDL or equivalent

Tools

NHS information systems (e.g. WPAS)

Job description

Job summary

The Planned Care Service Group are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary to support the Ophthalmology Service.

The post holder will be required to work on their own initiative within a team and demonstrate excellent typing , flexibility, communication and organisational skills.

The post holder must be IT literate and it would be an advantage if the post holder was familiar with NHS information systems such as WPAS (Myrddin).

Main duties of the job

• Plan own day to day tasks and duties.
• Undertake routine typing and audio typing of clinical correspondence.
• Provide secretarial support to a multidisciplinary team.
• Prioritise results and organise clinical activity.
• Liaise with patients, General Practitioners and other Health Boards/Trusts to arrange ongoing treatment and care.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Details Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

110-AC200-0725

Job locations

Ysbyty Cwm Rhondda (YCR)

137 Partridge Road

Tonypandy

CF40 2LX

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification Qualifications and/or Knowledge Essential

• 3 GCSEs or equivalent.
• NVQIII Business Administration or willingness to work towards
• RSAII Typing or equivalent relevant experience
• ECDL or equivalent.
• Ability to transfer IT skills to new applications.

Desirable

• Medical terminology
• Knowledge of Myrddin, WCCIS, FACE & NWIS IT systems

Experience Essential

• Experience of working in an office environment.
• Experience of using databases

Desirable

• Has previously worked in the NHS or similar environment.
• Experience of working as part of a team.

Aptitude and Abilities Essential

• Good communication and listening skills
• Excellent organisational skills.
• Flexible in approach to work and duties to meet the needs of the service.

Desirable

• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
• Audio typing skills.

Person Specification Qualifications and/or Knowledge Essential

• 3 GCSEs or equivalent.
• NVQIII Business Administration or willingness to work towards
• RSAII Typing or equivalent relevant experience
• ECDL or equivalent.
• Ability to transfer IT skills to new applications.

Desirable

• Medical terminology
• Knowledge of Myrddin, WCCIS, FACE & NWIS IT systems

Experience Essential

• Experience of working in an office environment.
• Experience of using databases

Desirable

• Has previously worked in the NHS or similar environment.
• Experience of working as part of a team.

Aptitude and Abilities Essential

• Good communication and listening skills
• Excellent organisational skills.
• Flexible in approach to work and duties to meet the needs of the service.

Desirable

• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
• Audio typing skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Cwm Taf Morgannwg University Health Board

Address

Ysbyty Cwm Rhondda (YCR)

137 Partridge Road

Tonypandy

CF40 2LX

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Employer details Employer name

Cwm Taf Morgannwg University Health Board

Address

Ysbyty Cwm Rhondda (YCR)

137 Partridge Road

Tonypandy

CF40 2LX

Employer's website

https://joinctm.wales/ (Opens in a new tab)