Support Medical Secretary

Integrated Care System; Tonypandy; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization in Wales is seeking a Support Medical Secretary for their Ophthalmology Service. Ideal candidates will have excellent typing, communication, and organizational skills. Responsibilities include undertaking typing tasks, providing secretarial support to a multidisciplinary team, and liaising with health professionals. Familiarity with NHS systems like Myrddin is advantageous. This role offers a chance to contribute to patient care in a supportive team environment.

Benefits

Leading pension

Generous leave

Flexible work

Career growth

Access to learning and development

Qualifications

• Ability to transfer IT skills to new applications
• Knowledge of medical terminology
• Experience working in an office environment
• Experience using databases

Responsibilities

• Plan own day to day tasks and duties
• Undertake routine typing and audio typing of clinical correspondence
• Provide secretarial support to a multidisciplinary team
• Prioritise results and organise clinical activity
• Liaise with patients, General Practitioners and other Health Boards/Trusts

Skills

Excellent typing

Flexibility

Communication

Organisational skills

Education

3 GCSEs or equivalent

NVQIII Business Administration or willingness to work towards

RSAII Typing or equivalent relevant experience

ECDL or equivalent

Tools

Myrddin

WCCIS

FACE

NWIS

Job description

Go back Cwm Taf Morgannwg University Health Board

Support Medical Secretary

The closing date is 31 July 2025

The Planned Care Service Group are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary to support the Ophthalmology Service.

The post holder will be required to work on their own initiative within a team and demonstrate excellent typing , flexibility, communication and organisational skills.

The post holder must be IT literate and it would be an advantage if the post holder was familiar with NHS information systems such as WPAS (Myrddin).

Main duties of the job

• Plan own day to day tasks and duties.
• Undertake routine typing and audio typing of clinical correspondence.
• Provide secretarial support to a multidisciplinary team.
• Prioritise results and organise clinical activity.
• Liaise with patients, General Practitioners and other Health Boards/Trusts to arrange ongoing treatment and care.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and/or Knowledge

• 3 GCSEs or equivalent.
• NVQIII Business Administration or willingness to work towards
• RSAII Typing or equivalent relevant experience
• ECDL or equivalent.
• Ability to transfer IT skills to new applications.
• Medical terminology
• Knowledge of Myrddin, WCCIS, FACE & NWIS IT systems

Experience

• Experience of working in an office environment.
• Experience of using databases
• Has previously worked in the NHS or similar environment.
• Experience of working as part of a team.

Aptitude and Abilities

• Good communication and listening skills
• Excellent organisational skills.
• Flexible in approach to work and duties to meet the needs of the service.
• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board