Support Medical Secretary

Integrated Care System; Sheffield; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading NHS Trust in Sheffield is seeking a motivated Medical Secretary to provide comprehensive support to the Trauma & Orthopaedic Service. The successful candidate will efficiently manage communications between the Trust, patients, and healthcare professionals. Applicants should have excellent communication skills, a good standard of education, and experience in a relevant office role. This position offers a salary between £24,937 and £26,598 per year and supports professional development.

Benefits

Commitment to professional development

Support for work-life balance

Qualifications

• Good standard of education, ideally with office-based experience.
• Ability to prioritize workload and escalate issues.
• Understanding of patient confidentiality.

Responsibilities

• Provide comprehensive secretarial support to clinical teams.
• Respond efficiently to staff and patient enquiries.
• Collaborate with secretarial and clinical teams.

Skills

Excellent communication skills

Teamwork

Attention to detail

Medical audio typing

Customer care

Education

GCSE at Grade 4/C in English

NVQ/RSA or OCR level 3

ECDL or equivalent

Tools

Microsoft applications

Lorenzo

ICE results

Job description

Go back Sheffield Teaching Hospitals NHS Foundation Trust

Support Medical Secretary

The closing date is 10 August 2025

We are seeking an enthusiastic, motivated individual to join our secretarial team within the Trauma & Orthopaedic Service. The role provides a link between the Trust, the patient and their GP for patients/carers and other healthcare professionals. You will provide a comprehensive, efficient and responsive secretarial service to the medical staff and their teams.

To work collaboratively with the clerical, secretarial and clinical teams to provide an accurate and effective secretarial service to the Trauma & Orthopaedic service. The post holder will work with minimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific secretarial duties.

Main duties of the job

The successful candidate will be required to provide comprehensive secretarial support to the Clinical and nursing teams.

You will need to have the ability to work both independently and as part of a team whilst maintaining a high standard of work. The ability to prioritise your workload and to know when to escalate issues is essential. You will need to be able to liaise with staff throughout the Trust at all levels including Consultants, Management, Nursing staff, GP's, patients and patient relatives, dealing effectively and efficiently with their enquiries.

To be successful in your application you will need to have a good standard of education, experience of an office based role, excellent verbal , written communication and typing skills and a clear understanding of patient confidentiality.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

• Educated to GCSE at Grade 4/C in English (or equivalent qualifications) or equivalent experience
• NVQ/RSA or OCR at level 3, or, relevant secretarial, admin and clerical experience that would equate to level 3.
• ECDL or equivalent.

Experience

• Experience of dealing with the public.
• Excellent communication skills, with ability to deal with staff at all levels.
• Previous experience of working in a team.
• Medical Audio typing experience.
• Working knowledge of Microsoft applications.
• Previous NHS experience /Public Sector Experience.
• Previous experience using Lorenzo and ICE results
• Customer Care Training.
• Knowledge of Medical Terminology.
• Ability to follow instructions.
• Methodical person who pays attention to detail.
• Ability to prioritise tasks and work effectively under pressure, prioritising workload to achieve deadlines.
• Understanding of data protection issues and the ability to maintain confidentiality
• Pleasant, tactful and caring manner.
• Good team player with flexible working in line with service needs.
• Involvement in service improvement projects and developing new ways of working.

Further Training

• Willingness to undertake training as required by specific post.
• Commitment to continuing personal development.
• Understanding of the 18 week pathways.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust

£24,937 to £26,598 a yearpa/pro rata for part time staff