Support Medical Secretary

NHS; Bebington; On-site; GBP 20,000 - 25,000; Full time

Job summary

L'hôpital universitaire Wirral NHS Trust recherche un Secrétaire Médical de Support pour rejoindre son équipe de dermatologie. Le candidat retenu fournira un service administratif et secretarial de haute qualité, en soutenant le personnel médical tout en respectant la confidentialité. Ce rôle exige une bonne gestion du temps, d'excellentes compétences en communication et une expérience dans un environnement NHS.

Qualifications

• Qualifications incluent AMSPAR Medical Terminology et RSA Level II en traitement de texte.
• Expérience préalable dans un rôle administratif au sein de l'NHS souhaitée.
• Excellentes compétences en communication et gestion du temps.

Responsibilities

• Assurer un service administratif et secretarial aux médecins.
• Gérer des demandes sensibles avec tact et diplomatie.
• Travailler de manière autonome tout en étant membre d'une équipe.

Skills

Communication

Time management

IT skills

Education

AMSPAR Medical Terminology Certificate

RSA Level II in word processing

Tools

Microsoft Office

Job description

Go back Wirral University Teaching Hospitals NHS Trust

Support Medical Secretary

The closing date is 10 July 2025

An opportunity has arisen for a support secretary to join our team of Dermatology Secretaries based in Clatterbridge Hospital. The successful candidate will support the provision of a high quality, efficient, effective administration and secretarial service to our consultants and other Medical Staff in their duties.

Main duties of the job

This is an exciting opportunity for a self motivated, enthusiastic person to take on a challenging and sometimes pressurised role. You must possess excellent communication skills, be able to communicate effectively with people at a senior level and have the ability to time manage and work well as part of a team.

You will possess the ability to recognise the importance of confidentiality and sensitivity of issues, acting with discretion at all times and be flexible, calm and organised whilst meeting the high demands of the post.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job responsibilities

Please see attached Job Description for further information about the Support Medical Secretary position available at WUTH.

Person Specification

Qualifications, Specific Experience & Training

• AMSPAR Medical Terminology Certificate, or equivalent qualification/experience
• RSA Level II word processing or equivalent
• Experience of Audio-typing.
• Experience of working in an administrative role.
• Previous administrative experience working with in the NHS or medical environment

Personal Attributes

• Ability to deal with sensitive issues with tact and diplomacy
• Polite, conscientious and courteous
• Able to recognise and escalate issues out of scope of role
• Ability to communicate in a professional manner with patients, relatives, Trust staff and other departments.
• Ability to work independently or as part of a team - self motivated
• Ability to remain calm when working under pressure

Knowledge and Skills

• Good IT skills, including use of Microsoft Office
• Good time management/organisational skills
• Awareness of Trust guidelines regarding complaints, confidentiality etc
• Ability to use own initiative and prioritise workload using organisational skills
• Awareness of Trust guidelines regarding patient confidentiality, complaints, etc.
• Awareness of relevant NHS/departmental targets for example 18 week RTT and cancer

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wirral University Teaching Hospitals NHS Trust