Support Manager

Service Care Solutions; Shrewsbury; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local authority team is seeking a Support Manager to assist individuals facing complex barriers to employment. This role involves providing personalized support, promoting job readiness, and collaborating with community partners. Ideal candidates will possess experience in supporting individuals with disabilities and strong communication skills.

Benefits

Flexible working hours

Opportunities for development

Meaningful community role

Qualifications

• Experience supporting individuals with disabilities or barriers to employment.
• Knowledge of employment pathways and job coaching.
• Awareness of safeguarding and data protection practices.

Responsibilities

• Provide one-to-one support and assessment for clients with complex needs.
• Deliver advice on employment and career options.
• Promote inclusive employment opportunities.

Skills

Empathetic approach

Interpersonal skills

Organizational skills

IT proficiency

Job description

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Job Description

Support Manager
Location: Shrewsbury - Shropshire
Client: Shropshire Council
Sector: Employment Support Services
Salary: £15.66 per hour (Umbrella)
Contract Type: Temporary (3 months)
Hours: Full-time, 37 hours per week
Working Pattern: Monday – Friday, 09:00 – 17:30
Role Overview
As a Support Manager within Shropshire Council’s Enable team, you will play a key role in helping people with disabilities, complex barriers, or long-term unemployment to access meaningful employment. This is a varied and rewarding position supporting the delivery of the Work and Health Programme.

Key Duties May Include
• Providing one-to-one support to clients with complex needs
• Assessing and reviewing referrals to the service
• Delivering advice and guidance on employment and career options
• Supporting job search and post-employment sustainability
• Facilitating group and individual activities related to work readiness and learning
• Liaising with employers, partner agencies, and referral organisations

Key Responsibilities
• Deliver client-focused support to remove barriers to employment
• Support clients through the job application, interview, and onboarding process
• Promote inclusive employment opportunities with local employers
• Maintain accurate case records and progress documentation
• Work in partnership with health, social care, and employment professionals
• Encourage and support long-term job retention through in-work support

What They’re Looking For
• Experience supporting individuals with disabilities or barriers to employment
• Knowledge of employment pathways, welfare benefits, and job coaching
• Proven ability to motivate and empower individuals to reach goals
• Awareness of safeguarding and data protection practices

Skills & Competencies
• Empathetic and person-centred approach
• Strong communication and interpersonal skills
• Well-organised with good attention to detail
• Ability to work both independently and as part of a multi-agency team
• Confident in IT systems and recording case information

Other Requirements
• Enhanced DBS check (or willingness to obtain)
• Right to work in the UK
• Immediate availability preferred

Benefits Include:
• Meaningful role supporting community employment outcomes
• Experience within a well-established local authority team
• Flexible working hours (within standard weekday schedule)
• Opportunities for development and future roles within Shropshire Council

If you are interested in the role and would like to contact me for further information on the role you can contact myself on the details below.
At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Jack at Service Care Solutions on 01772208964 or email on [emailprotected]