Support Manager

Derbyshire Healthcare NHS Foundation Trust; East Midlands; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexible working

27 days annual leave + bank holidays

Yearly appraisal and ongoing training

Employee assistance programme

Job summary

Derbyshire Healthcare NHS Foundation Trust is recruiting for a Mental Health Urgent Assessment Centre role based at the Radbourne Unit. The post is a fixed term 12-month appointment (internal secondment possible).

The job balances operational support with clinical activity, in a team‑facing environment geared to safe, responsive and well‑led services. Primary duties include coordinating workforce, monitoring performance, managing quality improvements and risks, with potential for clinical

Qualifications

• Registered MH Nurse with current registration and CPD evidence.

Responsibilities

• Provide operational support across workforce coordination, performance monitoring and quality improvement.
• Support incident and risk processes, complaints, service pressures, waiting list oversight and business continuity.
• Clinical element may include assessments, case management support, MDT participation and coordinating case meetings.

Skills

Organise workloads

Prioritise

Coordinate complex workloads

CMHT pathways

Education

Registered MH Nurse

Diploma/Degree MH Nursing

Tools

CPD

Job description

An exciting new opportunity has arisen for a new role within our Mental Health Urgent Assessment Centre. This role is to work with our Team Managers to support operationally. The role will be 60% operational and 40% clinical.

The post will be based at the Mental Health Urgent Assessment Centre at the Radbourne Unit.

This is a fixed term post of 12 months for external candidates or for internal candidates this is a 12 month secondment opportunity. Please seek your current line managers permission before applying for this role.

Main duties of the job

The role will provide operational support across workforce coordination, performance monitoring, quality improvement, incident and risk processes, complaints, service pressures, waiting list oversight and business continuity arrangements. The post holder will work closely with clinical leads, senior clinicians, administration colleagues and wider Care Group colleagues to support safe, caring, responsive, effective and well-led services.

The clinical element of the role may include undertaking clinical assessments, supporting complex case management, contributing to system and pathway working, participating in multidisciplinary team discussions, and chairing or coordinating case meetings where appropriate. Clinical activity will be undertaken within the post holder's professional registration, scope of practice, competence and agreed service priorities.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

Commitment to flexible working where this is possible

27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service

Yearly appraisal and commitment to ongoing training

Good maternity, paternity and adoption benefits

Health service discounts and online benefits

Incremental pay progression

Free confidential employee assistance programme 24/7

Access to our LGBT+ network, BAME Network and Christian Network

Health and wellbeing opportunities

Structured learning and development opportunities

Job responsibilities

Please see attached Job description and person specification.

Attached link includes Job description and Person spec.

Person Specification

Qualifications and experience

• Registered MH Nurse
• Diploma/Degree MH Nursing
• Evidence of CPD

Experience

• Experience - Minimum of 3 years since qualifying.
• experience of working within OA MH, CMHT's or NHS community Services

Skills

• Able to organise, prioritse and coordinate complex workloads
• knowledge of CMHT pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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