Support Manager

Thera Trust; Colchester; On-site; GBP 3,000 - 4,000; Full time

Job summary

A community support organization in Colchester is seeking a Support Manager to lead teams in delivering exceptional care for individuals with learning disabilities. The role involves management, compliance assurance, and fostering an inclusive culture. Ideal candidates will have a Level 4 Health & Social Care qualification and proven leadership experience. This position offers a competitive salary and the opportunity to make a significant impact.

Benefits

33 days annual leave inclusive of bank holidays

Flexible working opportunities

Qualifications

• Experience leading teams in a regulated care setting.
• Knowledge of safeguarding and health regulations.
• Flexibility to travel locally and work across multiple locations.

Responsibilities

• Lead and coach teams to deliver outstanding person-centred support.
• Ensure compliance with regulatory standards.
• Build trusted relationships with stakeholders to drive positive outcomes.

Skills

Proven experience supporting people with learning disabilities

Excellent communication skills

Leadership skills

Decision-making skills

Confidence in using digital systems (e.g., Excel)

Education

Level 4 Health & Social Care qualification

Tools

Care planning software

Job description

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Job Title: Support Manager

Location: Lexden Colchester

Contract: 12 months fixed term

Hours: Full time 39 hours per week

Salary: up to £36,37

Annual Leave entitlement: 33 days inclusive of bank holidays

Additional Information:

Ref: Lead With Purpose. Empower With Passion.

Are you a proactive leader with the ability to drive change and support the growth and development of both individuals and teams?

At Thera East, we believe that people with a learning disability can be leaders in society. We are looking for a skilled and values-driven Support Manager to lead and coach our teams in delivering outstanding, person-centred support. You'll play a pivotal role in ensuring the people we support live fulfilling lives with choice, independence, and control.

As the Support Manager, you will be responsible for the overall leadership, management, and performance of several teams within a specific area. Leading teams to maintain an inclusive, transparent culture that we are very proud of at Thera East, alongside robust regulatory, contractual, and organisational compliance. The ability to lead teams to support growth and development is key, as is the ability to build trusted relationships with people supported, friends and family, local authorities, TheraTrust central teams, and healthcare professionals to drive positive outcomes for the people we support.

Thera’s Vision:

• Thera will show that people with a learning disability can be leaders in society.
• Thera will be controlled by people with a learning disability.
• People supported by Thera can say how their Thera company is directed and managed.
• People with a learning disability will design the support they want from Thera.
• Thera will respect the rights and wishes of people at work, at home, and in the community.
• People with a learning disability will check the quality of support from their Thera company.
• Thera Group will be led by a charity.

Skills and Experience:

• Level 4 Health & Social Care qualification (or SCQF Level 9 in Scotland), or willingness to work toward it.
• Proven experience supporting people with learning disabilities.
• Experience leading teams and managing service delivery in a regulated care setting.
• Knowledge of safeguarding, health and safety, and care regulations.
• Excellent communication, leadership, and decision-making skills.
• Confidence in using digital systems (e.g., Excel, care planning software).
• Flexibility to travel locally and work across multiple locations.

Desirable:

• Experience in coaching, mentoring, and managing change.
• A full UK driving licence with business insurance.

Please see the attached Benefits and Job Description before applying. If you’re ready to lead by example, create positive change, and contribute to a thriving, supportive environment, we would love to hear from you!

Apply Now to join our dedicated team and make a difference.

Thera is an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion, or belief. All posts are subject to DBS checks. This role is exempt from the Rehabilitation of Offenders Act. You must declare any convictions or cautions received, including those that would otherwise be spent.