Support Manager

Thera Trust; Banbury; On-site; GBP 42,000 - 56,000; Full time

Job summary

Thera Trust is seeking a proactive Support Manager to lead and coach teams in delivering person-centred support for people with learning disabilities. You will drive growth, development, and strong performance across locations while ensuring compliance and excellent service delivery.

The role requires leadership, safeguarding knowledge, and the ability to travel locally. A full UK driving licence is preferred and experience in regulated care is essential.

Qualifications

• Level 4 Health & Social Care qualification (or SCQF Level 9 in Scotland), or willingness to work toward it.
• Proven experience supporting people with learning disabilities.
• Experience leading teams and managing service delivery in a regulated care setting.
• Knowledge of safeguarding, health and safety, and care regulations.
• Excellent communication, leadership, and decision-making skills.
• Confidence in using digital systems (e.g. Excel, care planning software).
• Flexibility to travel locally and work across multiple locations.
• Experience in coaching, mentoring, and managing change.
• A full UK driving licence with business insurance.

Responsibilities

• Lead and coach multiple teams to deliver outstanding, person-centred support.
• Oversee leadership, management and performance across the area.
• Maintain an inclusive, transparent culture with strong regulatory compliance.
• Build trusted relationships with people supported, families, local authorities, and healthcare professionals.

Skills

LD support experience

Team leadership

Communication

Decision making

Safeguarding

Health & safety

Coaching & mentoring

Driving licence

Education

Health & Social Care Level 4

Tools

Excel

Care planning software

Job description

Annual Leave entitlement:33 days inclusive of bank holidays

Lead With Purpose. Empower With Passion.

Are you a proactive leader with the ability to drive change and support the growth and development of both individuals and teams?At Thera Trust, we believe that people with a learning disability can be leaders in society. We are looking for a skilled and values-driven Support Managerto lead and coach our teams in delivering outstanding, person-centred Support. You'll play a pivotal role in ensuring the people we support live fulfilling lives with choice, independence, and control.

As the Support Manager, you will be responsible for the overall leadership, management and performance of several teams within a specific area. Leading teams to maintain an inclusive transparent culture that we are very proud of at Thera Trustalongside robust regulatory, contractual and organisational compliance. The ability to Lead teams to support growth and development is the key to success as is the ability to build trusted relationships with people supported friends and Family, local authorities, TheraTrust central teams and healthcare professionals to drive positive outcomes for the people we support.

Thera’s Vision

• Thera will show that people with a learning disability can be leaders in society.


• Thera will be controlled by people with a learning disability.


• People supported by Thera can say how their Thera company is directed and managed.


• People with a learning disability will design the support they want from Thera.


• Thera will respect the rights and wishes of people at work, at home and in the community.


• People with a learning disability will check the quality of support from their Thera company.


• Thera Group will be led by a charity.

Skills and Experience:

• Level 4 Health & Social Care qualification (or SCQF Level 9 in Scotland), or willingness to work toward it.


• Proven experience supporting people with learning disabilities.


• Experience leading teams and managing service delivery in a regulated care setting.


• Knowledge of safeguarding, health and safety, and care regulations.


• Excellent communication, leadership, and decision-making skills.


• Confidence in using digital systems (e.g. Excel, care planning software).


• Flexibility to travel locally and work across multiple locations.


• Experience in coaching, mentoring, and managing change.


• A full UK driving licence with business insurance.

E: [e-mail] T: 01476 513934

Thera is an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief.

This role is exempt from the Rehabilitation of Offenders act 1974. For this role, you must declare any convictions or cautions that you have received, including those that would otherwise be spent.

All posts are subject to DBS checks.
We reserve the right to close this advert early if we interview and offer the right