Support General Manager – Venue’s/bars – £65/70,000 + bonus – London

Ruth Wagstaff Recruitment Ltd; Greater London; On-site; GBP 65,000 - 70,000; Full time

Job summary

Ruth Wagstaff Recruitment Ltd is sourcing a hands-on hospitality leader for a central London flagship venue. The role supports the General Manager with daily operations in a high-energy, music-driven setting, driving guest experiences and service standards.

The position develops into senior leadership as the brand expands with new openings in 2027 and beyond, offering progression into General Manager roles within the group.

Qualifications

• Experience leading high-volume, wet-led venues.
• Strong on-floor leadership and guest experience focus.
• Proven ability to support P&L management and cost control.
• Experience recruiting, training, and developing front-of-house teams.
• Background in live music, nightlife, or premium bar environments.

Responsibilities

• Supporting the General Manager with daily venue operations and floor leadership.
• Driving service standards, team performance, and guest experience.
• Assisting with weekly reporting and performance reviews with head office.
• Supporting live music programming, club nights, and events execution.
• Working with technical teams to ensure sound, lighting, and production standards are maintained.
• Driving upselling, engagement, and premium service culture.

Skills

High-volume venues

Floor leadership

P&L management

Cost control

Live music/nightlife

Guest experience

Recruiting & training

Upselling & premium service

Job description

Support General Manager – Venue’s/restaurants/bars – £65/70,000 + bonus

Central London – Flagship Venue (New Opening Pipeline 2027)

My client is an award-winning live music/restaurant operator in London, known for creating iconic, music-led venues with strong cultural identity and high-energy nightlife experiences. The business is in an exciting growth phase with a pipeline of new openings planned for 2027, offering strong progression opportunities into General Manager roles and future flagship sites.

The culture is fast-paced, people-driven, and development-focused, with a strong track record of growing some of the best managers in the industry. This role is designed as a stepping stone into senior leadership within the group.

What are we looking for?

We are looking for a hands‑on hospitality leader with experience in high-volume, wet-led venues, ideally from live music, nightlife, or premium bar backgrounds. You will need to be confident on the floor, commercially aware, and passionate about delivering high-energy guest experiences in a music-driven environment.

• A strong love of music, events, and late-night culture is essential.
• Responsibilities:
• Supporting the General Manager with daily venue operations and floor leadership
• Driving service standards, team performance, and guest experience
• Supporting P&L management, cost control, and commercial targets
• Assisting with weekly reporting and performance reviews with head office
• Supporting live music programming, club nights, and events execution
• Working with technical teams to ensure sound, lighting, and production standards are maintained
• Recruiting, training, and developing a strong front-of-house team
• Driving upselling, engagement, and premium service culture

This is a development role designed to progress into a General Manager position, with clear pathways into future flagship openings as the business expands into 2027 and beyond.

Does this sound like you?

Job Tenure:

Permanent