Support Engineer | FX & Commodities Trading – Windows, Active Directory, MDM | £45,000 + Bonus [...]

JR United Kingdom; London; Hybrid; GBP 45,000; Full time

Job summary

A leading financial firm is seeking a Support Engineer specialized in FX & Commodities Trading. The role involves troubleshooting Windows systems, managing Active Directory, and supporting mobile device management in a hybrid work environment. You will be key in managing support requests and ensuring effective systems operation. This position offers a competitive salary with additional benefits.

Qualifications

• Experience with Windows Client Operating Systems and Active Directory.
• Hands-on experience with Linux environments and troubleshooting.
• Familiarity with MDM tools such as Microsoft Intune.

Responsibilities

• Managing IT ticketing system and meeting SLAs.
• Setting up user devices including laptops and mobile devices.
• Monitoring systems to proactively identify issues.

Skills

Troubleshooting

Configuration

Windows Client Operating Systems

Active Directory

Mobile Device Management (MDM)

Linux Systems

Networking Concepts

Job description

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Support Engineer | FX & Commodities Trading – Windows, Active Directory, MDM | £45,000 + Bonus + Benefits | Hybrid, LDN, london

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Client:

VirtueTech Recruitment Group

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

Posted:

Expiry Date:

06.08.2025

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Job Description:

Support Engineer | FX & Commodities Trading – Windows, Active Directory, MDM | £45,000 + Bonus + Benefits | Hybrid, LDN

Support Engineer skilled in the Set up, Configuration and troubleshooting of Windows Client Operating Systems, Linux systems, Active Directoy, Setting up mobile devices and management. Is needed for a Commodities & FX Trading house.

You will infrastructure experience further within the firm (the desirable skills are things to learn!). You will report directly to the Infrastructure Manager and serve as the first point of contact for both internal users experiencing IT issues and clients using the firm’s proprietary web application. This is your opportunity to join a forward-thinking, innovative financial firm where you have the chance to develop your career further!

The Support Engineer will be responsible for effectively managing the IT ticketing system and ensuring that support requests are resolved within defined Service Level Agreements (SLAs). Key duties include overseeing user access and application licensing across various platforms, including Office 365 and Active Directory. The role involves setting up user devices such as laptops, iPhones, and Android devices, as well as performing occasional hardware upgrades—such as increasing memory or storage on laptops.

Additionally, the Support Engineer will monitor company systems using designated tools to proactively identify and address potential issues. The role may also involve contributing to technical projects as required.

Details of this Support Engineer role:

?Paying up to £45,000 + Bonus + Benefits

?Closest station is Covent Garden

?Hybrid working. 3-4 days per week in the office

Tech: Set up, Configuration and troubleshooting of Windows Client Operating Systems, Linux systems, Active Directoy, Setting up mobile devices and management.

• Installed, configured, and troubleshot Windows client operating systems.
• Performed setup, upgrades, and diagnostics on desktop and laptop systems.
• Gained hands-on experience working with Linux-based environments.
• Possess foundational knowledge of networking concepts, including IP addressing, DHCP, and DNS.
• Managed user accounts and permissions within Office 365 and Active Directory.
• Configured and managed mobile devices using Mobile Device Management (MDM) tools such as Microsoft Intune.
• Some experience using Microsoft Azure or other cloud provider
• Experience with managing Linux Server systems
• Experience managing and configuring Cisco Switches
• Experience managing Firewalls
• Some experience with managing Microsoft SQL server
• Some familiarity with a virtualisation platform such as VMWare or Hyper-V

If you are interested in a Support Engineer role, please send your CV ASAP via this advert or to [emailprotected]

Support Engineer | FX & Commodities Trading – Windows, Active Directory, MDM | £45,000 + Bonus + Benefits | Hybrid, LDN