Support Engineer Contractor (On-site) - Crewe

Langley James IT Recruitment; Crewe; On-site; GBP 60,000 - 80,000; Part time

Job summary

A reputable IT recruitment firm is seeking a Support Engineer Contractor based near Crewe. This on-site role involves providing 2nd line support, managing staff accounts, and conducting IT inductions. Candidates should have at least 3 years of experience with excellent user-facing skills and a strong customer service approach. The position offers a competitive pay rate of up to £200 per day.

Qualifications

• 3+ years of experience in a similar support role.
• Proactive approach with excellent user-facing skills.

Responsibilities

• Provide comprehensive 2nd line support, resolving technical issues.
• Identify opportunities for IT process improvements.
• Manage staff accounts and access permissions.
• Conduct IT inductions for new starters.

Skills

User-facing skills

Customer service approach

Tools

Microsoft Windows

Microsoft Entra ID (Azure AD)

Active Directory

Office 365

Networking essentials: WAN/LAN/DNS

Job description

Support Engineer Contractor to join the Head Office of a company based just outside of Crewe, Cheshire East, must have own transport to access, minimal public transport access it is based on site paying upto 200 per day.

This is an on-site role, Monday to Friday, providing essential user BAU support

It is inside IR35

The Role:

As a key member of the IT team, you'll be the first point of contact for all face-to-face and remote end-user issues. Your responsibilities will include:

• Providing comprehensive 2nd line support, resolving a wide range of technical issues.
• Identifying opportunities for IT process improvements and efficiency gains.
• Managing staff accounts and access permissions.
• Conducting IT inductions for all new starters.

About You:

Ideally, you'll bring at least 3 years of experience in a similar support role. We're looking for someone with:

• Excellent user-facing skills and a strong customer service approach

Desirable Technical Experience:

• Microsoft Windows (client and server environments)
• Microsoft Entra ID (Azure AD) & Active Directory
• Office 365 administration and support
• Networking essentials: WAN/LAN/DNS

If you're a proactive 2nd Line Engineer with a passion for creative environments, we'd love to hear from you!

To Apply: Please submit your CV outlining your relevant experience.