Support Engineer

BAE Systems.; London; Hybrid; GBP 40,000 - 80,000; Full time

Job description

Location(s): UK, Europe & Africa: UK: London

BAE Systems Digital Intelligence is home to 4,500 digital, cyber, and intelligence experts. We work collaboratively across 10 countries to collect, connect, and understand complex data, enabling governments, armed forces, and commercial businesses to unlock digital advantages in demanding environments.

Job Title: Support Engineer

Location: London

Grade: GG09-GG10

Referral Bonus: £5000

What You'll Be Doing

The Support Engineer is often the first point of contact for diagnosing and resolving problems. They need to understand issues across domains such as infrastructure, code, networking, and databases, with enough knowledge to fault find and identify root causes.

Core Responsibilities:

• Incident management
• Application design and development
• Site reliability (observability, alerting, high-availability, self-healing systems)
• Database administration
• Infrastructure provisioning
• Process automation

Respond to change requests.

Skills & Experience

• Oracle DB
• Docker (with Docker Swarm)
• Elastic Stack
• Typescript/React/Node
• Go
• Prometheus/Garifuna
• ESRI Maps
• Ansible
• Windows & Linux
• Jenkins

Automation Skills

Automation is key for this role. Skills include:

• Continuous Integration: Building, testing, and integrating software continually.
• Continuous Deployment: Automating deployment of CI artifacts.
• Configuration Management: Managing configuration and source code control of artifacts.

The Team

Supporting critical national applications and networks within the NS&G UK Law Enforcement account, working closely with operational end users and partner agencies. The team is on-site at a modern office near Queen Elizabeth Olympic Park, with diverse and evolving work involving new technologies.

Ways of Working

• On-site presence in Stratford five days a week, with occasional remote work.
• Requires SC clearance to start; willing to undergo MOD DV clearance.
• Combines coding, scripting, process reengineering, teamwork, and communication skills.

Benefits

Competitive pension, employee share plan, flexible benefits including health and wellbeing perks, private health plans, shopping discounts, and potential annual incentives.

Why BAE Systems?

Make a difference in an inclusive culture that values diversity, integrity, and merit. We welcome candidates from all backgrounds, including underrepresented groups. We support reasonable adjustments for disabilities and health conditions.

Roles may be subject to security and export restrictions based on nationality and residency. All applicants must meet the Baseline Personnel Security Standard, with higher vetting levels requiring 5-10 years of UK residency.

Life at BAE Systems Digital Intelligence

Embracing hybrid work, combining remote and on-site collaboration, fostering diversity and inclusion to achieve excellence and organizational potential.

Division Overview: Government

Leading in cyber defense with extensive experience in government contracts, protecting critical networks and defending national interests.