Support Engineer

Corriculo; Basingstoke; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A growing Managed Service Provider in Basingstoke is seeking a passionate Support Engineer to support approximately 750 users across multiple UK sites. Join a dynamic team while gaining experience in a modern Microsoft environment, with responsibilities including 2nd line support and project involvement. This role offers a mix of onsite and remote work, along with opportunities for training and development.

Benefits

Holiday

Pension

Training and development

Qualifications

• Solid experience of providing 1st & 2nd line IT support.
• Experience with Windows 10 and ideally Office 365.
• Basic understanding of networking including VPNs.

Responsibilities

• Provide 2nd line desktop support to approximately 750 users.
• Get involved in various project work.
• Work 3 days onsite in Basingstoke office, 2 days remote.

Skills

1st & 2nd line IT support

Microsoft operating systems

Active Directory

Networking basics

Job description

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Support Engineer, 2nd line, MSP, COR5692

If you are a keen, enthusiastic and personable Support Engineerlooking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke.

The Role

In a varied and highly-visible role, the Support Engineerwill provide a true support service to approximately 750 users across multiple sites in the UK, covering2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based around core technology including Windows 10, Office 365 and Active Directory. The Support Engineer will be working 3 days onsite in the Basingstoke office, with 2 days working from home. Occasional travel to other sites will be required.

The Company

The Support Engineerwill be joining a well-established acquisitive Managed Service Provider with ambition and a clear plan for continued growth. Vendor-neutral, their commitment to quality has seen them partner with over 1,000 UK businesses, varying in size and industry.

• Holiday
• Pension
• Training and development

What do I need?

• Solid experience of providing 1st &2nd line IT support
• Experience with a variety of Microsoft operating systems, ideally including Windows 10
• Experience with Active Directory – new user creation / account administration, etc., and ideally Office 365
• A basic understanding of networking, ideally including VPNs

The list above is important, but not as important as hiring the right person! So if you don’t meet all of the criteria above, but feel the role is of interest, please apply or get in touch today to discuss further.

I want to do that!

If you have any questions or would simply welcome a chat about this excellent Support Engineerrole and company, just call me or drop me an email, as I’d love to hear from you! If, though, you think this role could be right for you and you’d like to learn more, then please apply now!

Support Engineer, 2nd line, MSP, COR5692

Corriculo Ltd acts as an employment agency and an employment business. #GB #INDSUPP, #Teama1