Support Coordinator

Home Group; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charitable organization in the UK is seeking a Support Coordinator to empower vulnerable customers by helping them maintain tenancies and develop life skills. You will manage customer caseloads and create person-centered support plans. Applicants should possess a strong sense of teamwork and a passion for making a difference. This role offers part-time hours with a competitive salary and excellent benefits.

Benefits

34 days leave, pro-rated

Paid time off for volunteering

Matching pension contributions (up to 7%)

Health cash plan covering various healthcare needs

Career development path

Qualifications

• Solid work ethic and common sense are essential.
• Ability to work collaboratively while paying attention to detail.
• A strong sense of teamwork and resilience is important.

Responsibilities

• Manage a small caseload of customers and develop support plans.
• Work with vulnerable customers in supported housing.
• Help prevent homelessness and develop life skills.

Skills

Passion for supporting customers

Experience in creating person-centred support plans

Coordinating and assessing customer referrals

Ability to remain calm under pressure

Job description

Overview

Support Coordinator – Bath. Permanent, part time (30 hours per week). Pay £13.21 per hour (£25,838 per annum).

Home a place where you belong. We have a fabulous opportunity to join our team. We support our brilliant customers to maintain a supported tenancy with the aim that they will be empowered to move on to a lower supported service or into their own independent accommodation. Our aim is to deliver long-term positive solutions for the people we work with – and measure our success through the outcomes our customers achieve.

What’s in it for you

• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Paid time off for volunteering
• Matching Pension contributions (up to 7%), with life assurance of 3x Basic Salary
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing.

Typical day as a Support Coordinator

• Managing a small caseload of customers, developing support plans and enhanced risk assessments.
• You’ll be working with vulnerable customers who live in supported housing, who may have issues with their mental health, alcohol use, substance use or previous offending.
• Helping customers with tenancy sustainment and homelessness prevention, developing life skills and promoting independence.
• Signposting to other relevant services

You’ll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK!

About our team

You’ll be working alongside our fabulous team who are all super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a ‘work family’.

If you have a solid work ethic, common sense and a strong sense of teamwork that person may well be you! If you have a good sense of humour and a love of cake that’s a bonus too!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to the plans.
• Experience of coordinating and assessing customer referrals.
• Ability to work using your initiative, remaining calm under pressure and have a resilient approach.

We are not able to sponsor you for this role.

Job details

• Monday – Friday, including flexibility to support customers studying or in work
• Use of technology for creating and updating support plans, making benefit claims and doing tenancy sign ups
• You’ll need an Enhanced DBS check done and we pay for that

Find out more

Find out more by applying now to see our Support Coordinator job description, learn about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. If there’s anything we can do to help you shine in our process, please contact [e-mail]