Support Coordinator

Creative Support Ltd; Carlisle; On-site; GBP 29,000; Full time

Job summary

A local care organization in Carlisle seeks a Support Coordinator to lead a supported living service for individuals with learning disabilities and mental health needs. The ideal candidate has experience in mental health, leadership skills, and a relevant qualification in health and social care. This full-time role includes benefits like bonus, pension contributions, and employee leave. Flexible hours are required to support service users effectively.

Benefits

Probationary bonus

Pension contributions

33 days of leave

Company-paid enhanced DBS checks

Qualifications

• Minimum of a Level 3 Diploma in Health and Social Care required.
• Experience in community or supported living settings preferred.
• Understanding of mental health diagnosis and legislation essential.

Responsibilities

• Lead and coordinate a supported living service for 7 tenants.
• Ensure service users enjoy a high quality of life.
• Work collaboratively with families and multidisciplinary teams.

Skills

Experience with mental health problems

Positive engagement skills

Knowledge of positive behavioral support

Excellent verbal and written communication skills

Leadership skills

Planning and coordination skills

Education

Level 3 Diploma in Health and Social Care

Relevant social care degree or qualified social worker status

Job description

Support Coordinator

CAPTION: Job details

• Posting date: 11 August 2025
• Salary: Not specified
• Additional salary information: Up to £13.80 per hour
• Hours: Full time
• Closing date: 26 August 2025
• Location: Carlisle, Cumbria
• Remote working: On-site only
• Company: Creative Support
• Job type: Permanent
• Job reference: 84079

Summary

We are looking for an experienced, caring, and motivated individual to lead a supported living service providing support for 7 tenants with learning disabilities and complex mental health needs living in their own homes. The supported living service offers 24-hour support and is located in one of Carlisle's most desirable areas, convenient for Stanwix, parkland, and the city centre.

The ideal candidate will have previous experience working with individuals experiencing mental health problems and learning disabilities, either in a community or supported living setting. Skills in positive engagement, knowledge of positive behavioral support, and excellent verbal and written communication skills are essential. Candidates should understand the principles of the recovery model, have a good working knowledge of mental health diagnosis and legislation, and be confident in support planning with multidisciplinary teams. Leadership, planning, and coordination skills are crucial, as the role involves direct support, staff deployment, supervision, and collaboration with families and other agencies. You will coordinate our staff team to ensure service users enjoy a high quality of life and promote independence. The role requires flexibility to work evenings and weekends as part of a rota, totaling 37.5 hours per week.

Candidates must possess a minimum of a Level 3 Diploma in Health and Social Care. Applications from those with a relevant social care degree or qualified social worker status are also welcomed.

Vacancy Reference Number: 84079

Applications should be submitted via the Creative Support website using the above vacancy reference number.

Benefits include a probationary bonus, pension contributions, 33 days of leave, and company-paid enhanced DBS checks.

We are a passionate, inclusive, and anti-racist organization — Stonewall Diversity Champion, Disability Confident Employer, recently awarded an Investors in People Gold accreditation.

Note: We can only accept applications from candidates who are eligible to work within the UK.