Support Consultant

TN United Kingdom; Eastleigh; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established ERP software development company is looking for a dedicated Support Consultant. This exciting role offers the chance to learn and advance from support to consulting, with potential salary growth exceeding £50,000. You will receive industry-leading training in ERP and develop essential skills in SQL while working on diverse consulting tasks. Join a company with over 30 years of experience and a strong international presence, and be part of a team that supports a wide range of clients in their ERP journey.

Benefits

Industry-leading training

Skill development in ERP and SQL

Qualifications

• Experience in supporting software applications and troubleshooting issues.
• Ability to explain software applications clearly to clients.

Responsibilities

• Provide support for Commercial Business Management Software.
• Log service calls and troubleshoot client issues.

Skills

Strong communication skills

Troubleshooting

Client interaction

Tools

ERP Software

SQL

Job description

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About the Company

My client is an established ERP Software Development and integration company that sells, develops, and supports priority ERP across Europe, Australia, Israel, and the US. With over 30 years of experience and more than 1000 international customers, they assist both small companies new to ERP and medium to large companies seeking to replace legacy systems.

Position Overview

They are seeking a dedicated Support Consultant to support their Commercial Business Management Software. This role offers an opportunity to learn and progress from support to consulting, which can increase your salary to 50k+.

Benefits

The new starter will receive industry-leading training in ERP and will develop skills in ERP and SQL through diverse consulting tasks.

Requirements

1. Strong communication skills and the ability to explain software applications
2. Experience in taking phone calls from clients and troubleshooting issues
3. Ability to log service calls into priority documents