Support & Cleaning Agent - Edinburgh

TN United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a fast-growing and innovative company that is transforming road trips into accessible adventures for everyone. As a Support & Cleaning Agent, you will play a vital role in ensuring customer satisfaction and maintaining our fleet of campervans. This position offers a unique opportunity to work in a vibrant environment, with career development possibilities and the chance to experience road trips firsthand. If you're passionate about travel and customer service, this role is perfect for you!

Benefits

Career development opportunities

Continuous training and coaching

Free Road Trips

Qualifications

• Valid Driver's licence and ability to drive a van.
• Previous experience preparing cars for a car dealer or rent-a-car is a plus.

Responsibilities

• Clean vehicle interiors and exteriors to company standards.
• Perform inspections and keep accurate records of vehicle conditions.
• Prepare and equip vans before each booking.

Skills

Customer Service

Communication Skills

Attention to Detail

Driving Skills

Job description

Support & Cleaning Agent - Edinburgh, Edinburgh

Client:

Location:

Edinburgh, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

f4dd7327d339

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

Job Description:

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travellers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We’re looking for travel enthusiasts with a passion for guest service for our depot in Newbridge - Edinburgh. Reporting directly to the Branch’s Operations Manager, as a Support & Cleaning Staff Member, your mission will be to ensure an outstanding level of customer service and contribute to maintaining our fleet of campervans in top condition.

WHAT WILL YOU WORK ON?

• Clean vehicle interiors and exteriors in compliance with all company standards and client requests;
• Verify and prepare and equip vans before each booking;
• Performing inspections and keeping complete, accurate records of the vehicle’s condition;
• Moving and parking vans or picking clients from the airport;
• Clean and maintain all equipment, extras and consumables stored at the depot;
• Deliver and collect cars from repairs and maintenance, or delivering vehicles to specific locations.

WHO ARE WE LOOKING FOR?

• Valid Driver's licence and ability to drive a van;
• Availability to work shifts from 10am to 4pm, with rotating days off;
• Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods;
• Previous experience preparing cars for a car dealer or rent-a-car (plus);
• Eye for cleanliness and inspection;
• Communication, and interpersonal skills;

THE INDIE COMMITMENT!

• Being part of a young, fast-growing and innovative company where you make a difference;
• Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon or Los Angeles;
• Continuous training and coaching to develop the skills that matter to you;
• Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania.