Support & Cleaning Agent

Indie campers; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

Indie Campers, a leading campervan marketplace, seeks a Support & Cleaning Staff Member in Edinburgh. Your role involves ensuring outstanding customer service by maintaining campervans and preparing them for rentals. Join a fast-paced, innovative team dedicated to improving road trip experiences.

Benefits

Career development opportunities

Continuous training and coaching

Free Road Trips for firsthand experience

Qualifications

• Valid Driver's licence for van driving.
• Ability to meet physical demands: walking, crouching, bending.

Responsibilities

• Clean vehicle interiors and exteriors.
• Verify and prepare vans before bookings.
• Perform inspections and maintain accurate records.

Skills

Communication

Interpersonal skills

Attention to cleanliness

Job description

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Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travellers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We’re looking for travel enthusiasts with a passion for guest service for our depot in Newbridge - Edinburgh. Reporting directly to the Branch’s Operations Manager, as a Support & Cleaning Staff Member, your mission will be to ensure an outstanding level of customer service and contribute to maintaining our fleet of campervans in top condition.

WHAT WILL YOU WORK ON?

• Clean vehicle interiors and exteriors in compliance with all company standards and client requests;
• Verify and prepare and equip vans before each booking;
• Performing inspections and keeping complete, accurate records of the vehicle’s condition;
• Moving and parking vans or picking clients from the airport;
• Clean and maintain all equipment, extras and consumables stored at the depot;
• Deliver and collect cars from repairs and maintenance, or delivering vehicles to specific locations.

WHO ARE WE LOOKING FOR?

• Valid Driver's licence and ability to drive a van;
• Availability to work shifts from 10am to 4pm, with rotating days off;
• Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods;
• Previous experience preparing cars for a car dealer or rent-a-car (plus);
• Eye for cleanliness and inspection;
• Communication, and interpersonal skills;

THE INDIE COMMITMENT!

• Being part of a young, fast-growing and innovative company where you make a difference;
• Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon or Los Angeles;
• Continuous training and coaching to develop the skills that matter to you;
• Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania.