Support Centre - Resourcing Business Partner SC

Whitbread; Houghton Regis, Dunstable; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company seeks an experienced Resourcing Business Partner to join their support centre. This role involves end-to-end recruitment, strategic planning, and business partnering to enhance hiring processes. The ideal candidate will have a strong background in in-house recruitment and a passion for delivering exceptional candidate experiences.

Benefits

Private Healthcare

30% Bonus

Qualifications

• Significant experience of in-house resourcing with proven direct hiring success.
• Excellent knowledge of direct sourcing tools and techniques.

Responsibilities

• Develop and implement strategic resourcing plans for functions.
• Deliver end-to-end recruitment at all levels.
• Build effective relationships with senior business and HR stakeholders.

Skills

Direct Sourcing

Business Partnering

Recruitment Knowledge

Data Analysis

Market Mapping

Stakeholder Management

Tools

LinkedIn Recruiter

Job description

Support Centre - Resourcing Business Partner SC

Whitbread Court, Porz Ave, Houghton Regis, Dunstable LU5 5XE, UK Req #12357

13 May 2025

Job Title: Resourcing Business Partner – Support Centre

Salary: £competitive + up to 30% bonus + Private Healthcare + bens

Contract Type: Permanent

Location: Dunstable, LU5 5XE, hybrid working, 3 days a week in the office, 2 days from home or another location

We’re Whitbread, home of Premier Inn, the UK’s largest hotel chain, as well as some of the nation’s favourite go-to restaurant brands. We are looking for an experienced in-house Resourcing Business Partner to join our support centre (head office) resourcing team. In this role you’ll be part of a team of Resourcing Business Partners, each aligned to specific business functions. You’ll deliver end to end recruitment, along with creating and delivering functional talent acquisition plans where you’ll be able to demonstrate your business partnering, forward thinking and strategic skillset.

This is an individual contributor role (no line management) and will suit someone with strong in-house recruitment knowledge and expertise in hiring into corporate functions, who enjoys business partnering and developing hiring plans, but who also importantly still loves hunting for talent and personally delivering full cycle recruitment on a busy desk and providing an exceptional candidate experience. If that sounds like you then please apply now!

What you’ll do:

• Develop and implement strategic resourcing plans for your functions, taking into account immediate hiring priorities and forecasting future hiring needs in line with business goals.
• Deliver end-to-end recruitment at all levels, from brief taking through to offer negotiation and acceptance, directly sourcing and qualifying candidates, providing diverse shortlists, co-ordinating interviews, advising on selection process, coaching and guiding hiring managers and managing the candidate experience throughout.
• Build effective relationships with senior business and HR stakeholders.
• Deliver hiring manager training to ensure swift, fair and inclusive hiring processes are adhered to.
• Conduct market mapping and salary benchmarking activity where necessary to develop appropriate talent pipelines and to understand and address key market challenges.
• Draw upon expert recruitment knowledge, internal and external data, industry best practise and market insights to support the ongoing development of the hiring plan and inform key hiring decisions.
• Produce and maintain accurate data and management information reporting on a weekly and monthly basis.

What you’ll need:

• Significant experience of in-house resourcing, with proven direct hiring success at all levels for large corporate functions such as Finance, Technology, HR, Legal, Procurement etc.
• Experience of partnering with HR and senior leaders to understand immediate hiring priorities, forecast future hiring needs and develop strategic resourcing plans.
• Excellent knowledge and experience of a wide variety of direct sourcing tools and techniques including expert knowledge of Linkedin Recruiter.
• Proven track record of high performance against key success factors including time to hire, direct sourcing, candidate and hiring manager experience, and diversity and inclusion.
• Experience of using internal and external data and insights to influence hiring decisions and solve complex functional hiring challenges.
• Knowledge and understanding of inclusive recruitment and minimising bias in selection.
• Good understanding of labour market trends, legislation and regulations impacting recruitment and a keen interest in technical advances in resourcing.

We’re Whitbread the UK’s largest hospitality business with over 1,200 hotels and restaurants across the UK but we’re more than that. We’re the 38,000 people who make everyday experiences special that delight over 5 million guests every month.

We are proud to have been recognised as a Top Employer for 14 consecutive years, voted a top apprenticeship employer by Department of Education and Rate my Apprenticeship, this year we placed #10 in the Stonewall Workplace Equality Index for our commitment to LGBTQIA+ inclusion at Whitbread and have been awarded as a Top 25 Exemplary Employer in the Investing in Ethnicity Parliamentary Matrix as the only hospitality company leading the way in terms of Inclusion.

• Whitbread Court, Porz Ave, Houghton Regis, Dunstable LU5 5XE, UK