Support Audio Typist/Clerical Officer

NHS National Services Scotland; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

NHS Scotland recherche un Support Audio Typist/Clerical Officer pour rejoindre l'équipe d'administration ambulatoire. Le candidat retenu fournira un soutien administratif crucial, en recourant au typage audio pour des dossiers cliniques et travaillera avec une équipe multidisciplinaire pour offrir un service administratif de qualité axé sur le patient. Les candidats doivent avoir des compétences en audio typing et être familiers avec des systèmes comme TrakCare pour exceller dans ce rôle.

Qualifications

• Compétences avérées en audio typing.
• Bonne connaissance de Microsoft Office.
• Capacité à gérer les charges de travail dans un environnement dynamique.

Responsibilities

• Soutenir la saisie audio et la transcription de la correspondance clinique.
• Mettre à jour les dossiers patients sur les systèmes NHS.
• Coordonner les cliniques externes et gérer les demandes des patients.

Skills

Audio Typing

Microsoft Office

Organisational Abilities

Communication

Tools

TrakCare

Winscribe

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An exciting opportunity has arisen within the Angus Acute Outpatient Administration Team for a Support Audio Typist/Clerical Officer to join our friendly and professional team.

The successful candidate will provide accurate and efficient audio typing support using digital dictation systems, transcribing clinical correspondence and updating patient records on NHS systems such as TrakCare. They will assist with the co-ordination of outpatient clinics, handle enquiries from patients and staff in a professional manner, and carry out a range of clerical duties including filing, scanning, and data entry. Working as part of a multidisciplinary team, the post holder will support the delivery of a high-quality, patient-focused administrative service.

Applicants should have proven audio typing skills, good knowledge of Microsoft Office, and strong organisational abilities. The ability to manage workloads in a busy environment, maintain confidentiality, and communicate effectively are essential. Experience in healthcare administration, knowledge of systems like TrakCare or Winscribe, and familiarity with medical terminology are desirable.

Informal enquiries can be made to: Amanda Graham, Associate Admin Manager, Tel: [phone], Monday- Friday, 8am-4pm

Hours of work are: Monday-Wednesday 8.30am-4.00pm, Thursday-Friday 8.30am-4.30pm

(Evening/Weekend work may be required to meet the needs of the service).

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

ADDITIONAL INFORMATION FOR CANDIDATES

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