Support Associate - Chico's

Chico's; Callander; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Support Associate to enhance customer experiences through effective merchandise handling and stock processing. This role is vital in maintaining operational excellence and promoting a collaborative work environment. Ideal candidates will possess strong communication and organizational skills, with a passion for delivering outstanding service. Join a team that values personal growth and teamwork while contributing to an inspiring shopping experience for women. If you are adaptable, reliable, and eager to learn, this opportunity is perfect for you.

Qualifications

• Must be 18 or older with excellent communication and customer service skills.
• Strong organizational skills and ability to multitask are essential.

Responsibilities

• Process merchandise and ensure proper storage and organization.
• Promote and model the Most Amazing Personal Service principles.

Skills

Communication Skills

Customer Service

Organizational Skills

Teamwork

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Join our team dedicated to inspiring women to express their individuality through styling and social experiences.

Position Objective:

The Support Associate supports a customer and product-focused sales culture by performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We value our team members and believe this is the best place to work, learn, and grow.

Functional Responsibilities:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented timely.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers accurately.
• Receive and process visual materials, store hardware, hangers, and signage properly.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives such as floorsets, window changes, and signage placement.
• Maintain boutique cleanliness and organization.

Customer Experience

• Promote and model the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Encourage an inclusive, collaborative approach to problem solving.
• Seek personal development opportunities and feedback.

Additional duties may be assigned. Responsibilities may vary across brands.

Qualifications:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines.
• Teamwork skills.
• Experience with visual merchandising is a plus.
• Effective communication via headset.
• Reliable attendance and flexible schedule including nights, weekends, and holidays.

Physical Requirements:

• Constant walking/standing (67-100%).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

Wage range: $10.70 to $13.50, based on qualifications.

We welcome applications for future openings and provide accommodations for disabilities. Contact your local Store Manager for assistance.

Location: 0496 Crocker Park Shopping Center

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.