Support Assistants

NIFHA - Northern Ireland Federation of Housing Association; Greenisland, Ballyclare, Coleraine, Ballymena; On-site; GBP 24,000 - 26,000; Full time

Job summary

Triangle Housing Association is seeking Support Assistants to provide personal care and housing support for individuals with learning disabilities in Northern Ireland. This role requires strong customer service skills and the ability to promote independence, ensuring quality support aligned with the organization’s values. With a competitive salary and comprehensive benefits, it offers a rewarding opportunity in a supportive environment.

Benefits

33 days annual leave

Enhanced Employer Pension Contribution

Health Cash Plan

Employee Assistance Programme

Weekly overtime payment

Enhanced Family Leave policy

Occupational Sick Pay

Enhanced Personal Development Programmes

Qualifications

• Experience in delivering care and support services.
• Understanding of working with individuals with learning disabilities.

Responsibilities

• Deliver quality personal care and housing support services.
• Enable individuals to lead a full and integrated life.

Skills

Customer service

Empathy

Teamwork

Job description

Support Assistants Triangle Housing Association

• Closing Date: 4 August 2025
• Location: Ballymena - Ballyclare - Coleraine - Greenisland, Carrickfergus
• Salary: Band 2 Level 1 - 4 (£24,401 - £25,281 per annum)
• Contract: Permanent
• Hours: Full-Time (Part-Time may be considered)
• Job Ref: SA/BY/07/25 & SA/CW/07/25

The Organisation

This is an incredible opportunity to work for a customer focused organisation with an excellent reputation of providing housing and support services. Triangle strives to ‘Build Better Lives’ together by building homes and providing accommodation, individualised housing and care support. We promote social inclusion, supporting people to live independently and maintain their tenancies; we also provide support systems to enable adults with a learning disability maintain meaningful employment.

The Role

To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide.

Location of Vacancies

• Ballymena Area
• Ballyclare Area
• Greenisland, Carrickfergus

The Package

• We have a number of permanent Support Assistant posts based in Ballymena and Ballyclare Area.
• Salary scale is Band 2 Level 1 – 4 (£24,401 – £25,281 per annum)
• Full-Time posts however part-time will be considered.

Some of the benefits include:

• 33 days annual leave,increasing with length of service to a maximum of 40 days(Includes public holidays)
• Enhanced Employer Pension Contribution (6% Employer/ 4% Employee)
• Health Cash Plan
• Employee Assistance Programme
• Weekly overtime payment
• Enhanced Family Leave policy
• Occupational Sick Pay
• Enhanced Personal Development (EPD) Programmes – Part Funded

Triangle Housing Association are committed to being an inclusive employer with a diverse workforce. We therefore encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences.

Anticipated Interview date will be 12th August 2025.

• 60 Eastermeade Gardens Ballymoney BT53 6BD