Support Assistant - Vale of Glamorgan

Llamau Ltd; Stockton-on-Tees; On-site; GBP 20,000 - 28,000; Full time

Job summary

Llamau Ltd is seeking individuals for a pivotal role in providing emotional and practical support to young people facing challenges. This position involves building strong relationships, crisis response, and facilitating transitions to independent living while ensuring a safe and inclusive environment. Competitive benefits and extensive training opportunities are included.

Benefits

40 days holiday entitlement including bank holidays

Enhanced Group Pension Scheme with 10% contributions

Access to an internal wellbeing and counselling team

Opportunities for skill diversification and training

Extensive online training platform access

Qualifications

• Ability to engage and build strong relationships with young people.
• Forward-thinking attitude to crisis response.
• Capability to remain calm in challenging situations.

Responsibilities

• Provide emotional and practical support to young people.
• Work collaboratively with keyworkers.
• Implement advice in line with support plans.

Skills

Engagement with young people

Emotional support

Crisis response

Calm demeanor under pressure

Tools

Microsoft Word

Job description

A service that is about much more than offering young people a roof over their head. It's about giving them a safe and inclusive home and help to achieve their potential, transition into independent living, and engage in employment or education

You’ll offer day-to-day emotional and practical support to motivate and empower young people to gain independence and reach their full potential

You’ll provide support and advice in line with support plans and as requested by the young person’s keyworker, working collaboratively as part of a team who embrace differences and creative thinking

What do you need to be considered for this role?

The ability to engage and build strong relationships with young people while understanding the impacts of homelessness, domestic abuse and trauma

A forward-thinking attitude to crisis response

The ability to remain calm and collected in challenging and traumatic situations

What’s in it for you?

We are passionate about nurturing talent, our senior leadership team includes colleagues that have progressed through the business from entry level roles

You’ll have access to a competitive benefits package including a maximum holiday entitlement of 40 days (including bank holidays)

Enhanced Group Pension Scheme of 10% contributions (after qualifying period)

You’ll also have free access to an internal wellbeing and counselling team

You’ll have opportunities to diversify your skills and widen your experience across a range of services and niche roles including domestic violence service, employment support, training and skills tutoring

You’ll have access to an extensive online training platform, as well as the chance to enrol on specific training in substance misuse, housing law, ACEs etc.

An IT test will be required to be undertaken, candidates will need to have access to Microsoft Word. This will be a timed test.