Support Assistant - Merthyr Refuge

Totaljobs Group Ltd; Merthyr Tydfil; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a compassionate and resilient individual to join their team as a Support Assistant. This role focuses on empowering vulnerable women to achieve independence and transition into stable living conditions. You will work closely with local agencies, providing essential support and guidance while fostering strong relationships with those you assist. By joining this mission-driven organization, you will play a vital part in eradicating homelessness and making a meaningful impact in the lives of those in need. If you are passionate about social change and have the skills to support individuals through challenging times, this opportunity is perfect for you.

Qualifications

• Experience in support work or domestic abuse with knowledge of housing options.
• Ability to engage and build strong relationships with vulnerable individuals.

Responsibilities

• Act as a key worker to motivate and empower women towards independence.
• Create support plans and work collaboratively with local agencies.

Skills

Relationship Building

Resilience

Calmness under Pressure

Understanding of Homelessness Issues

Support Work Experience

Job description

• Salary: £12 per hour (30 hours) and £116 (for sleep-in element of shifts)

A service that is about much more than offering women a roof over their head. It's about giving them a safe and inclusive home and help to achieve their potential, transition into independent living, and engage in employment or education.

You’ll act as a key worker to motivate and empower women to gain independence and reach their full potential.

You’ll create support plans and help women achieve their goals and independence, working collaboratively as part of a team who embrace differences.

Further enhance your relationship building and partnership working skills, by promoting your services and working closely with relevant local agencies such as the local authority, specialist charities, education and training providers, probation, social services, and housing provisions.

What do you need to be considered for this role?

• The ability to engage and build strong relationships with people.
• A non-judgemental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma.
• A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face.
• A strong character who can remain calm and collected in challenging situations.
• Experience in support work or domestic abuse with an understanding of housing options, housing law, and basic benefits.
• A full UK driving license and access to a car.

Location: Merthyr Tydfil

Working hours: 23.5 hours per week (Part-Time) Support Assistants working a shift pattern including one night shift (4.45pm-9.45am) and one day shift (9.30am-5pm) per week.

Between 11.30pm and 7am can be sleeping hours as long as the project is settled; otherwise, it would be expected that these would be waking hours, as needed to support and safeguard our young people.

The project will be staffed flexibly and responsively to meet the needs of the young people. Support will be provided 24 hours a day, including weekends.

Contract: Permanent

The Company

At Llamau, we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.

30 years ago, Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women, and their children who are either homeless or facing homelessness.

Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.

That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.