Support Assistant – Marketing and Memberships

We operate a bilingual policy. All applicants are invited to apply in Welsh; any application submitted in Welsh will not be treated less favourably than an application made in English.

Support Assistant – Marketing and Memberships

Please note that the advertised salary for this position is subject to a pending pay award. The final salary will be adjusted in line with the nationally agreed pay award.

Are you interested in supporting traditional leisure facilities offer develop into a broader Wellbeing Hub offer? Are you motivated, creative, with an eye for detail? Are you passionate about improving the wellbeing of the residents of Ceredigion? If you are, then please read on!

Following the promotion of the previous post holder, we are looking to recruit a Support Assistant Marketing and Memberships to join our evolving Wellbeing Centre Service. As the council’s lead service for delivering and developing physical activity opportunities, you will work closely with the management team to ensure that the service maximises its contribution to improving the health and wellbeing of the county’s residents.

You will promote the activities of the service, develop our digital presence, and help us capitalize on the opportunities presented by our Leisure Management System and our recently launched Ceredigion Actif App. Your role will also involve supporting our staff to provide an excellent customer experience. You will work closely with the Wellbeing Centre service Leadership Team to achieve this.

We are looking for a self-motivated individual who has the ability, knowledge, and personal qualities to be a key member of our Wellbeing Centre Service. If you are looking for the opportunity to be a part of developing Wellbeing Hubs, then this could be the role for you!

Please note that once submitted, all applications will be subject to eligibility checks. This is completed using the information you have provided on your application form. Please ensure that you fully complete your application form and read the job description and person specification thoroughly, as well as the FAQs on our early careers web page to check the eligibility requirements.

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.

What we offer

• Work-life balance
• Lifestyle savings scheme
• Generous employer pension scheme
• Cycle to work scheme
• Learning and development

Where you'll work

Porth Cymorth Cynnar – Community Wellbeing and Learning

We provide early help, prevention, and intervention services to a range of groups and individuals across the County. Our aim is to identify need and offer support before issues and concerns become too great and more formal intervention is needed. Our key functions include:

• Lifelong Learning and Skills
• Leisure & Wellbeing
• Early Intervention Services
• Support and Prevention Services
• Ceredigion Pupil Referral Unit

Canolfan Rheidol Our Aberystwyth office, Canolfan Rheidol is an award-winning building. The office, with its open plan design, provides an excellent space for collaborative working.

Read more about Aberystwyth, a lively university town and seaside resort complete with promenade and pier, and the setting of the atmospheric TV drama Hinterland.