Support Assistant

Thompsons Solicitors; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading employment law firm in Manchester is seeking a proactive Support Assistant to provide vital administrative support to their Employment Rights teams. This role involves managing diaries, liaising with clients, drafting documents, and ensuring smooth operations within the legal team. Ideal candidates will have a background in legal administration and strong communication skills, with a genuine enthusiasm for delivering high-quality support.

Benefits

Contributory pension scheme

Permanent health insurance

Healthcare Cash Plan (Medicash)

Life assurance

23 days annual leave (plus bank holidays)

5 extra days leave over Christmas

Employee Assistance Programme

Enhanced maternity and paternity pay

Cycle to work scheme

Subsidised sports and social club

Annual travel and parking loans

Financial assistance for professional development

Qualifications

• Experience in a fast-paced legal admin environment required.
• Genuine enthusiasm for delivering top-notch support.
• Familiarity with Employment Rights, Personal Injury, or Criminal Law is a bonus.

Responsibilities

• Provide administrative and executive support to legal teams.
• Draft documents and manage diaries efficiently.
• Coordinate training events and manage resources.

Skills

Organisational skills

Time management

IT skills

Communication

Client-focused approach

Education

Experience in a legal admin environment

Tools

Electronic case management systems

Job description

Application Deadline: 14 August 2025

Department: Employment Rights

Location: Manchester

Description

Looking for your next administration role? Here's your chance to join a dynamic team and play a pivotal role in supporting employment lawyers and trade union clients.

About The Role...

As a Support Assistant, you'll provide vital administrative and executive support to our Professional Support Lawyers and legal teams, contributing to the creation of contemporary learning and development initiatives nationwide. This is an exciting opportunity to be part of a collaborative and cross-functional knowledge and legal teams, assisting in the coordination of training events and managing resources for our clients both for our team in Manchester, and remotely for our team in Bristol.

You’ll be supporting our Employment Rights teams both in Manchester and remotely—handling everything from drafting documents and managing diaries to liaising with clients and supporting case management. Whether it’s preparing standard letters, sorting incoming mail, organising client events, or updating cost spreadsheets, the role is critical to the success of the department.

Who We Are Looking For...

We’re on the lookout for a highly organised, dependable, and proactive Support Assistant to join our team.

This role isn’t just about admin—it’s about being a key player in a team that works across specialist legal areas. You’ll be trusted to make the right calls, keep information flowing, and ensure everything stays on track. With solid IT skills, a knack for communication, and a client-focused approach, you’ll help ensure the teams run smoothly.

You’ll need experience in a legal admin environment, excellent time management skills, and a genuine enthusiasm for delivering top-notch support. Familiarity with electronic case management systems or have a background in Employment Rights, Personal Injury, or Criminal Law would be a bonus.

If you're the kind of person who thrives in a fast-paced environment, keeps things running like clockwork, and loves being at the heart of a team that makes a real difference—this might just be your next move.

What We Offer You...

We offer a role where your skills are valued, your input matters, and your work supports meaningful legal outcomes. If you're ready to take your next step in a collaborative, progressive team—apply today.

• Contributory pension scheme
• Permanent health insurance
• Healthcare Cash Plan (Medicash)
• Life assurance
• 23 days annual leave (in addition to bank holidays)
• 5 days additional leave over Christmas
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Cycle to work scheme
• Subsidised sports and social club
• Annual travel and parking loans
• Financial assistance for professional development