Support Assistant

Holt Recruitment; Christchurch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in passenger assistance is seeking Support Assistants for a permanent position in Christchurch. The role involves providing support to passengers with reduced mobility, ensuring their comfort and safety. Candidates must have a valid UK driving license and a strong background in customer service. Join a dynamic team to help make a difference in passengers' journeys!

Qualifications

• Full UK Driving Licence Essential.
• 5 years work history within the UK required.
• Basic admin and computer skills (email and spreadsheet use) needed.

Responsibilities

• Assisting passengers in wheelchairs.
• Helping with boarding, disembarking, and transfers.
• Providing reassurance and excellent customer service.

Skills

Communication

Customer Service

Manual Handling

Reliability

Job description

NOW HIRING:Support Assistant Permanent Position
Location:Christchurch/ Hurn
Job Type:Permanent
Hours:30 hours per week
Pay:£12.21 per hour

Were currently recruiting for a number ofSupport Assistants.

Role Overview:

As aSupport Assistantyoull play a crucial role in delivering a caring and professional experience for passengers who may have reduced mobility, disabilities, or are otherwise in need of support (e.g., unaccompanied minors).
Your responsibilities will include:

- Assisting passengers in wheelchairs
- Helping with boarding, disembarking, and transfers
- Assisting with lifting and moving passengers (some heavy lifting required)
- Escorting and supervising unaccompanied children
- Providing reassurance andexcellent customer service
- Coordinating via email
- Monitoring flight times and schedules

Working Hours:
Training Week (Week 1):Monday to Friday, 8:00 AM 4:00 PM

- Shift Pattern (After Training):
- 3 days on / 3 days off
- Flexible rotating shifts:
- Early: 3:00AM 1:00 PM
- Late: 3:00 PM 1:00 AM
- Overtime available

To be successful for theSupport Assistantworker you must:

- Full UK Driving Licence Essential
- DBS Check cost reimbursed after start
- Comfortable with manual handling and heavy lifting
- Must have 5 years work history within the UK
- Strongcommunication and customer service skills
- Basic admin and computer skills (email and spreadsheet use)
- Reliability, professionalism, and a caring nature
- Great level of English

Ready to be the friendly face that helps people through their journey?
Join us and be part of a dynamic team making a real difference.
Apply now and start your training soon!