Support Analyst-Trading Application Support

Squarepoint; London; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading investment management firm in London is seeking a Support Analyst for their Trading Application Support team. This role involves managing trading platform readiness, providing end-to-end transaction support, and interacting with various teams to ensure seamless trading operations. The ideal candidate will have hands-on trade flow experience, proficiency in Linux and scripting languages, and strong communication skills.

Qualifications

• Hands-on trade flow support experience required.
• Proficiency in Linux and a scripting language necessary.
• Strong communication skills necessary for interaction with stakeholders.

Responsibilities

• Manage global trading platform readiness before and after trading.
• Provide monitoring and support for transaction flows.
• Quickly resolve alerts and incidents to minimize impact on trading.

Skills

Trade flow support experience

Linux OS proficiency

Scripting language proficiency (Python/Perl)

Detailed knowledge of FIX

Experience in SQL

Networking knowledge

Communication skills

Education

Bachelor’s Degree in Computer Science, Engineering or related subject

Tools

Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo)

Elastic Stack

Nagios

Job description

Support Analyst-Trading Application Support

Support Analyst-Trading Application Support

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Head of Talent HR at SquarePoint Capital, Ex-Wellsfargo ,PGPM-IIM-Bangalore,PG Christ University

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology, and operations teams functionally around the world. Building on our quantitative research platform and process-driven approach, Squarepoint also runs discretionary strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy.

Role: Trade Flow Support - Trading Application Support

Team: Technology Operations

Location: London

Position Overview:

• Manage global trading platform readiness: pre-trading & post-trading
• Provide monitoring and support for end to end transaction flow across the trading platform
• Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
• Incident management: create and send reports following established process
• Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams
• Support scheduled changes: application deployments, network implementations and server maintenance
• Oversee automated processes, scheduled jobs and regular reports
• Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams

Required Qualifications:

• Hands on trade flow support experience a must
• Proficient in Linux OS
• Proficiency with Bash and a scripting language such as Python or Perl required
• Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols
• Experience in SQL (PostgreSQL, MySQL, MS SQL)
• Familiarity with Kdb+ is a plus
• Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) – a plus
• Bachelor’s Degree in Computer Science, Engineering or related subject
• Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude
• Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
• Self-motivated individual that takes initiatives and has an ownership & accountability mindset
• Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
• Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios
• Knowledge of ITIL is an advantage

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Financial Services, Capital Markets, and Investment Banking

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