Support Administrator (GMP Equalisation)

XPS Group; Belfast City District; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Pension matching

Healthcare

Life assurance

Retailer discounts

Flexible benefits

Employee assistance

Digital GP

Volunteer days

Referral bonuses

Job summary

XPS Group, a prominent UK pensions and insurance consultancy, is seeking a GMPe Support Administrator in Belfast. This hybrid, permanent role supports the GMP Equalisation Team with administration, pipeline management, ad-hoc reporting, and monthly billing tasks.

The position suits a proactive administrator comfortable in a fast-paced environment. Responsibilities include managing project pipelines, producing reports, assisting with meetings, and onboarding new joiners.

Qualifications

• GCSE Maths and English or equivalent.
• Proven skills in MS Excel, PowerPoint and Word.
• Flexible and able to adapt to changing environments.
• Ability to multitask during varying activity levels.
• Excellent coordinating and organisational skills.
• Confident written and spoken English.
• Proactive, adaptable, and a team player.

Responsibilities

• Assist GMPe Equalisation team with project pipeline management.
• Process new bookings and maintain the project management system.
• Produce management reports from the system and refresh data.
• Support workflow manager and coordinate project updates.
• Handle monthly billing tasks and related Excel reports.
• Manage inbox and follow up on queries from other teams.
• Arrange meetings and take notes as required.
• Create and amend reporting documents using Word, Excel and PowerPoint templates.
• Organise staff meetings and training events, including travel when needed.
• Assist with new joiner setup and onboarding tasks.

Skills

Excel

PowerPoint

Word

Communication

Organisational skills

Education

GCSE Maths & English

Tools

Microsoft Office

Job description

About XPS Group

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

Location

Belfast

Employment Type

Permanent, Full Time

Grade

Associate

Hybrid

REQ003915

About The Role

We are currently seeking a GMPe Support Administrator to provide support to the GMP Equalisation Team, a technical projects team within XPS. The role will include general administration duties, pipeline management, ad-hoc reports, and monthly billing tasks. It is anticipated that this will be a hybrid role based in the office with work at home days.

Key Responsibilities

Working as part of the GMP Equalisation support team to ensure the smooth running of the team. This includes but is not limited to:

• Assisting with managing the pipeline for a wide range of projects using the online project management system.
• Processing new bookings, collecting further information as required, ensuring that the project management system is kept up to date.
• Producing management reports from the project management system and identifying information to be updated.
• Assisting the workflow manager in all aspects of the role, including allocating work and liaising with team members for updates on projects.
• Completing monthly billing process tasks, including preparing excel reports, circulating and dealing with queries.
• Inbox management, including collating and following up on queries from other teams and identifying next steps required.
• Arranging project meetings and taking notes if required.
• Creating and amending reporting documents as required, using Microsoft Word, Excel and PowerPoint templates.
• Assisting with the organisation of staff meetings together with any online and in-person training seminars, including travel arrangements, if required.
• New joiner set up and support.

Essential

• A- C/9-4 GCSE Maths and English or equivalent.
• Demonstrable knowledge of Microsoft Excel, PowerPoint and Word.
• Flexible and able to adapt to changing environments.
• Ability to multitask and work in periods of calm and high activity.
• Excellent coordinating and organisational skills.
• Confidence and ability to raise awareness.
• Good common sense.
• Diplomatic and friendly.
• Ability to communicate exceptionally well; a high standard of written and spoken English.
• Must be proactive, adaptive and take initiative.
• Must be willing to learn, flexible and a team player.

Desirable

• Ideally a minimum of three C grades or above at A Level or equivalent qualification.
• Experience in a similar or financial role would be desirable.

What We Offer

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

Equal Opportunities Statement

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

Eligibility

Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.

Who Are We

To find out more please visit: www.xpsgroup.com