Support Administrator

Kingsley Healthcare Group; Weymouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

Kingsley Healthcare Group is seeking a Support Administrator in Weymouth, responsible for administrative and finance-related tasks that ensure ease of daily operations at the care home. This role requires strong IT skills, excellent communication, and the ability to prioritize and manage time effectively. Join a supportive team dedicated to delivering exceptional care and make a meaningful impact in residents' lives. With opportunities for ongoing learning and development, this position also offers benefits such as paid breaks, career progression, and employee assistance programs.

Benefits

Comprehensive induction and training programme

Opportunities for career development

Employee Assistance Programme

Blue Light Card Scheme

Paid breaks

Qualifications

• Experience in a similar administrative role is desirable but not essential.
• Willingness to learn and develop new skills.

Responsibilities

• Provide general administrative support across the home.
• Assist with finance tasks including petty cash handling.
• Answer telephone calls professionally.
• Welcome visitors, providing a helpful first point of contact.
• Respond to requests, queries, and minor complaints.
• Process orders as directed.
• Provide recruitment administration support.

Skills

Strong IT skills

Excellent communication skills

Well-organised

Job description

About The Company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About The Role

As a Support Administrator, you will play a key role in delivering efficient and accurate administrative support to the Home Manager and wider team. You’ll be responsible for a range of administrative and finance-related duties that contribute to the smooth day-to-day running of the home. This includes supporting with payroll processing, recruitment administration, invoice handling, and petty cash reconciliation.

Reports to: Home Manager

Key duties and responsibilities

• Provide general administrative support across the home.
• Assist with finance tasks including petty cash handling, batching, and receipting income.
• Answer telephone calls professionally, taking and passing on messages accurately.
• Welcome visitors, providing a helpful and friendly first point of contact.
• Respond to requests, queries, and minor complaints, escalating when necessary in line with company policies.
• Process orders as directed (e.g. uniforms, stationery, cleaning supplies).
• Provide recruitment administration support including applicant tracking and interview coordination.
• Carry out any other reasonable duties as required by the Home Manager.
  
  

Skills and attributes

• Strong IT skills, including confidence with Microsoft Excel and Word, and the ability to learn new systems quickly.
• Excellent communication and interpersonal skills.
• Well-organised with the ability to prioritise tasks and manage time effectively.
• Willingness to learn and develop new skills.
• Previous experience in a similar administrative role is desirable but not essential.
  
  

What will you gain?

You’ll be part of a friendly, supportive team that values your contribution. We put people at the heart of everything we do - including our staff. You’ll have access to ongoing learning and development opportunities and the tools you need to succeed in your role.

• Weymouth Manor Care Home, Weymouth, Dorset
• Pay:: £13.50 per hour
• Type: Permanent
• Shift: Days
  
  

Benefits

• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Employee Assistance Programme
• Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
• Refer a friend and receive a thank you gift of up to £500 *
• We’ll pay for your full DBS disclosure
• Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
  
  

Location

Set in the Dorset seaside town of Weymouth, Weymouth Manor is a purpose-built luxury care home offering nursing, residential, dementia and respite care. Residents appreciate its stunning bedrooms, designed to hotel standards, and beautiful living areas including a sky bar, garden room and library.

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.