Supply Receptionist, Various Locations, 494.69 - WEL09397

West Lothian Council current; Linlithgow; On-site; GBP 20,000 - 24,000; Full time

Job summary

A local government organization in Linlithgow is seeking supply receptionists to assist at visitor centers. The role includes providing front-facing reception service, facility bookings, and customer support. Ideal candidates will have proven reliability, confidence in customer service, and good communication skills. Availability for various shifts throughout the year is required.

Qualifications

• Proven reliability and experience in a front-facing role.
• Good experience and confidence in delivering customer service.
• Demonstrated ability to work efficiently and in an organized manner.

Responsibilities

• Provide front-facing reception service.
• Facility bookings and record keeping.
• Sales and information provision.

Skills

Reliability

Customer service

Cash handling

Computer literacy

Communication skills

Job description

Job Advert

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

The Country Parks provide visitors with enjoyable countryside experiences. Supply receptionist posts are required to assist in covering receptionist shifts at Almondell & Calderwood and Beecraigs Country Park Visitor Centres. The posts provide a front facing reception service, facility bookings, record keeping, sales, information provision and secretarial support to Parks & Woodland staff.

Candidates must have proven reliability and experience in front facing role, cash handling, good experience and confidence in delivering good all-round customer service, good computer literacy skills, good written and oral communication skills, demonstrate ability to work efficiently and in an organised manner, and show good time management.

Supply receptionists are required to fulfil agreed corporate and inhouse training in advance to ensure competence prior to accepting individual shifts at either Visitor Centre. Candidates must be available to cover the shifts detailed below as required Mon to Sun throughout the year.

Beecraigs Visitor Centre

Summer: 09:00 – 19:10

Mon, Tues, Thu, Fri, Sat & Sun 09:00 – 19:10 with two 20 minute breaks

Wed 09:00 – 14:05 or 14:05 – 19:10 with no break (or a full day with two 20 minute breaks).

Late Summer: 09:00 – 17:00

Mon, Tues, Thu, Fri, Sat & Sun 09:00 – 17:00 with a 30 minute break

Wed 09:00 - 13:00 or 13:00 - 17:00 with no break.

Winter: 10:00 – 16:00 daily with 30 minute break

Almondell & Calderwood Visitor Centre

Summer: 09:00 – 17:00 daily with 30 minute break

Winter: 10:00 – 16:00 daily with 30 minute break

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.