Supply Receptionist, Various Locations, 494.69

West Lothian Council; Linlithgow; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local government authority in Linlithgow seeks a Supply Receptionist to provide front-facing services at visitor centres. The role requires proven customer service ability, reliability, and good communication skills. Shifts vary throughout the week, and candidates must complete necessary training before starting. The position offers a rate of £13.26 - £13.48 per hour.

Qualifications

• Proven reliability and experience in a front-facing role.
• Good written and oral communication skills are essential.
• Confidence in delivering excellent customer service.

Responsibilities

• Provide a front-facing reception service at Visitor Centres.
• Assist in facility bookings and record keeping.
• Deliver information provision and secretarial support.

Skills

Reliability

Customer service

Computer literacy

Time management

Communication skills

Job description

Location: Beecraigs Country Park Near Linlithgow, EH49 6PL

Rate: £13.26 - £13.48 per hour

Contract Type: Supply/Casual/Relief

Position Type: Supply/Casual/Relief

Hours: 1 hour per week

Job Advert

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.

The Country Parks provide visitors with enjoyable countryside experiences. Supply receptionist posts are required to assist in covering receptionist shifts at Almondell & Calderwood and Beecraigs Country Park Visitor Centres. The posts involve providing a front-facing reception service, facility bookings, record keeping, sales, information provision, and secretarial support to Parks & Woodland staff.

Candidates must have proven reliability and experience in a front-facing role, cash handling, good computer literacy skills, and confidence in delivering excellent customer service. Good written and oral communication skills, the ability to work efficiently and in an organized manner, and good time management are essential.

Supply receptionists are required to complete agreed corporate and in-house training before accepting individual shifts at either Visitor Centre. Candidates must be available to cover the shifts listed below as needed, Monday to Sunday throughout the year.

Beecraigs Visitor Centre

Summer: 09:00 – 19:10

Monday, Tuesday, Thursday, Friday, Saturday & Sunday: 09:00 – 19:10 with two 20-minute breaks

Wednesday: 09:00 – 14:05 or 14:05 – 19:10, with no break (or a full day with two 20-minute breaks)

Late Summer: 09:00 – 17:00

Monday, Tuesday, Thursday, Friday, Saturday & Sunday: 09:00 – 17:00 with a 30-minute break

Wednesday: 09:00 – 13:00 or 13:00 – 17:00, with no break

Winter: 10:00 – 16:00 daily with a 30-minute break

Summer: 09:00 – 17:00 daily with a 30-minute break

West Lothian Council is committed to significant changes in delivering Education Services, supporting staff development and service improvements. Our dedication is reflected in our achievement of the Investors in People Standard and our continuous efforts to enhance service delivery.