Supply Customer Emergency Response Operator - McCalls Avenue Business Centre - SOA11399

South Ayrshire Council; Ayr; On-site; GBP 100,000 - 125,000; Part time

Job summary

Un conseil municipal dynamique en Ecosse recrute pour un rôle d'assistance au sein de l'équipe d'intervention d'urgence. Vous serez responsable de la surveillance des alarmes de sécurité et des demandes d'information, avec une formation complète fournie. Ce poste requiert une attitude proactive et des compétences en communication.

Qualifications

• Assister l'équipe d'intervention en surveillant les alarmes et en répondant aux demandes.
• Capacité à travailler sous pression et à communiquer efficacement.

Responsibilities

• Surveiller et répondre aux alarmes de la communauté et aux appels d'urgence.
• Participer à un programme de formation de 5 jours.
• Travailler depuis un bureau désigné.

Skills

Communication

Réponse aux urgences

Education

Formation de 5 jours

Job description

Location: McCalls Avenue Business Centre 12 McCalls Avenue Ayr, KA8 9AE

Rate: £14.43 per hour

Contract Type: Supply/Casual/Relief

Position Type: Supply/Casual/Relief

Hours: 0 hours per week

Job Description

Assist the Emergency Response Team in monitoring and responding to Community Alarm Services, Domestic Abuse and Anti-Social Behaviour alarms, telephone enquiries, and Public Space CCTV systems.

Successful applicants will be required to attend a full 5-day training programme, Monday to Friday.

Responsibilities

Please refer to the attached Job Description for detailed responsibilities.

About Us

South Ayrshire, located in historic Ayrshire, boasts rich heritage, cultural amenities, excellent travel links, diverse landscapes, and vibrant communities.

We are committed to making a difference in our communities. Employing around 6,000 staff, we serve over 112,000 residents across towns like Ayr, Girvan, Maybole, Prestwick, Troon, and surrounding rural areas.

Our ambition is to put people at the center of our efforts, aiming for positive outcomes for wellbeing, the economy, and the environment, aligned with our new Council Plan.

Requirements

Successful candidates will be placed on a bank list and contacted based on service needs.

Additional Information

Grade: Level 5

Work Style: Office Worker

Office Workers

The successful candidate will work from a designated office location.