Supply Chain SME

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We are seeking a highly experienced Supply Chain Management SME to support one of our clients in delivering a key strategic business initiative. This pivotal role will serve as the link between operational insight and strategic execution, enabling the business to transition from a start-up style operation to a more mature, efficient, and professional supply chain model.

Key Responsibilities:

• Serve as the lead authority on supply chain processes and strategy within the organisation
• Evaluate and enhance the existing operating model, including claims fulfilment, logistics, and repair/replacement supply chains
• Identify operational inefficiencies and implement swift, effective improvements
• Contribute to the development of a long-term supply chain strategy aligned with the organisation’s overarching vision
• Collaborate on the creation of a robust data architecture to support future AI-driven initiatives
• Support the design and implementation of scalable logistics and inventory solutions

Requirements

• A minimum of 10 years’ experience in supply chain management, ideally within technology, insurance, or logistics-intensive industries
• Demonstrated success managing distributed operations and high-volume fulfilment environments
• Experience in mobile device insurance supply chain operations is desirable but not essential
• Understanding of claims fulfilment processes, including repair and replacement models
• Excellent communication skills, with the ability to collaborate across cultures and functions
• Confident engaging with C-suite executives and providing guidance on operational strategy