Portable Fire Extinguisher (PFX) Product Support Senior Engineer

Chubb Fire & Security Ltd.; Birmingham; On-site; GBP 35,000 - 44,000; Full time

Job summary

An established industry player is seeking a Supply Chain Quality Lead to coordinate product support within the Portable Fire Extinguisher business. This role involves conducting audits, ensuring compliance, and supporting product development to maintain high standards. You will work closely with engineers and commercial teams, contributing to innovative solutions that prioritize safety and quality. Join a company with over 200 years of heritage, dedicated to sustainable innovation and career development opportunities. If you are passionate about quality and safety, this is the perfect opportunity for you.

Benefits

25 days holiday, plus bank holidays

Company Vehicle

Stable, long-term work

Online GP for you and your family

Employee Referral Scheme (£1000)

Company Pension Scheme (5% employer contribution)

Life Assurance (4 x Basic Salary)

Central Benefits Platform with discounts

Health & Wellbeing Resources

Bravo Awards for outstanding contributions

Qualifications

• Experience in statistical process control and problem-solving.
• Knowledge of Portable Fire Extinguisher servicing standards.

Responsibilities

• Conduct product audits and ensure supplier compliance.
• Support product development and lifecycle management.
• Assist with management of product life cycle and roadmaps.

Skills

Statistical Process Control

Problem Solving

Knowledge of PFX and Servicing of PFX

Continuous Improvement methodology

Product Development

Materials – Metals, plastics

Driver’s license

Education

Postgraduate in Engineering / Science / Manufacturing

Job description

Supply Chain Quality Lead page is loaded

Supply Chain Quality Lead

Apply locations Chubb Hams Hall, National Distribution Centre, Edison Road, Hams Hall Distribution Park, Coleshill, Birmingham B46 1DA, UK.

Time type: Full time

Posted on: Posted 2 Days Ago

Job requisition id: JR40001629

Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

POSITION: Supply Chain Quality Lead

The main purpose of the Supply Chain Quality Lead role is to coordinate and assist with product support within the Portable Fire Extinguisher (PFX) business and wider streamlines, focusing on servicing standards and data for the PFX engineers and liaising with PFX Field.

This involves tasks such as conducting product audits, ensuring supplier compliance, and supporting product development and lifecycle management to maintain high-quality products and services.

SALARY: Opportunity to earn up to £44,000 (This is dependent on your experience)

LOCATION: UK wide with a focus on being at our Chubb National Distribution Centre twice a week which is in Birmingham B46 1DA.

BENEFITS:

• 25 days holiday, plus bank holidays
• Company Vehicle
• Stable, long-term work with a leading national business
• Online GP for you and your family
• Employee Referral Scheme (£1000)
• Company Pension Scheme (5% employer contribution)
• Life Assurance (4 x Basic Salary)
• A Central Benefits Platform offering a wide variety of discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will do

• Portable Fire Extinguisher (PFX) Product Audits.
• Problem Solving / investigations
• Statistical Process Control on KPC’s for supplied products
• Support SCPQM on Sample Approvals for new product requests
• Support product approvals – testing, pilot plans including internal Quality Review Boards
• Ensuring Supplier maintain compliance on supplier management

How you will do it

• Support rail management activities relating to PFX.
• RRCA and DIVE activities with failing suppliers
• Assist with the management of product life cycle and product roadmaps
• Assist with the management of product to market timetables
• Accurately complete the necessary documentation regarding any spec/design in accordance with the required standards and codes of practice.
• Support activities for PFX at the distribution Centre.
• Provide product support to the engineer community
• Assist the commercial and operational teams in the overall development of field service tools
• Assist Creation and publish Equipment Service Instructions; Product Spotlights; MythBusters; Product Bulletins; Essential Guides to BS (and other applicable) standards
• Ensure adherence to all Company Policies and Procedures. Be fully conversant and compliant with all Environmental Health and Safety procedures
• Complete quarterly ethics module as advised by Ethics & Compliance Officer (ECO)

What we look for

• Statistical Process Control
• Knowledge PFX and Servicing of PFX
• Problem Solving
• Materials – Metals, plastics
• Continuous Improvement methodology
• Product Development
• Postgraduate – Engineering / Science / Manufacturing
• It would be an advantage if you have worked within a national company
• Driver’s license

Emphasising Sustainable Innovation

At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

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Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies.

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that every day. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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About Us

When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years.

This heritage inspires us to be innovative; we’ve become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch.

Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.