Supply Chain Process & Delivery Lead

Specsavers; Nottingham; On-site; GBP 65,000 - 85,000; Full time

Job summary

Specsavers is seeking a Supply Chain Process & Delivery Lead to map current processes across regions, identify opportunities for a globally aligned future state and translate complex business scenarios into practical solutions that support evolving customer journeys.

You will work with programme teams and stakeholders, facilitate workshops, balance strategic thinking with operational detail, and communicate clearly to influence decisions.

Job description

Looking for an opportunity where you can shape the future of how customers experience Specsavers across every channel? This is a unique chance to play a leading role in our Blended Experience Programme, helping to transform the way our global Supply Chain supports seamless customer journeys. By bringing together people, processes and technology, you'll ensure our operations are ready to deliver exceptional experiences while supporting our purpose of changing lives through better sight and hearing.

As the Supply Chain Process & Delivery Lead, you'll take ownership of understanding and mapping current processes across our regions, identifying opportunities to create a globally aligned future state. Working closely with programme teams, subject matter experts and stakeholders, you'll translate complex business scenarios into clear, practical solutions that support evolving customer needs. You'll represent Supply Chain within key design discussions, helping to shape decisions around fulfilment, order management, customer journeys and new capabilities, while ensuring plans, risks and dependencies are clearly understood and managed.

To succeed in this role, you'll bring strong experience in business analysis, process mapping and project delivery within complex environments. You'll be comfortable working across multiple stakeholders, facilitating workshops and turning ambiguity into clear direction. A solid understanding of Supply Chain operations, combined with the ability to balance strategic thinking with operational detail, will be key. Most importantly, you'll be a confident communicator who can simplify complex ideas, influence decisions and collaborate effectively with people at all levels.

At Specsavers, you'll join a business that is committed to growth, innovation and creating a place where everyone feels they belong. You'll have the opportunity to work on a high-profile global transformation programme, influence lasting change and develop your career alongside talented colleagues who share your passion for making a difference. If you're excited by the challenge of shaping future Supply Chain capabilities and want to be part of something meaningful, we'd love to hear from you.