Supply Chain Performance Specialist

Aviva; Sheffield; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading insurance company is seeking a passionate supply chain team leader to drive performance and enhance customer experience. This role focuses on collaboration and continuous improvement within the supply chain by overseeing processes and ensuring compliance with standards. Joining Aviva means being a part of a company that values inclusivity and offers numerous benefits for personal and professional growth.

Benefits

Salary around £28,000

8% annual bonus opportunity

Generous pension scheme

Free Aviva shares

Retailer discounts

29 days holiday plus bank holidays

Supportive parental leave policies

Access to life and healthcare cover

Paid volunteering days

Financial support for qualifications

Qualifications

• Experience leading teams in supply chain operations.
• Strong problem-solving skills with root cause analysis capability.
• Knowledge of regulatory requirements and industry best practices.

Responsibilities

• Lead the supply chain performance team to deliver great customer service.
• Implement supply chain frameworks and processes while meeting regulations.
• Drive improvements and support innovation across teams.

Skills

Problem-solving

Communication

Stakeholder management

Proactive improvement

Job description

This is a great job for someone who thrives in a fast-paced environment, enjoys leading teams, and is passionate about delivering excellent customer service through effective supply chain operations.

A bit about the job:

You’ll lead a team focused on supply chain performance, ensuring we deliver great service to our customers. You’ll oversee the implementation of supply chain frameworks and processes, making sure we meet internal policies and regulatory standards. Your role will be key in driving improvements, resolving issues, and supporting innovation across the team. You’ll also collaborate with other teams to enhance the customer experience and contribute to wider business goals.

Skills and experience we’re looking for:

Experience leading teams in a supply chain or operational environment.

Strong problem-solving skills, with the ability to conduct root cause analysis.

Excellent communication and stakeholder management skills.

A proactive approach to continuous improvement and innovation.

Knowledge of regulatory requirements and industry best practices.

What you’ll get:

Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We want you to shine. That’s why we have so much to offer you:

Lighting everyone’s path:

• Salary around £28,000 - depending on skills, experience, and qualifications
• Bonus opportunity – 8% of annual salary, depending on your performance and the business’
• Generous pension scheme – we’ll contribute up to 14%
• Get up to £1,200 of free Aviva shares per year through our Matching Share Plan
• Make your money go further – up to 40% discount on Aviva products, plus other retailer discounts
• 29 days holiday plus bank holidays – you can buy or sell up to 5 days
• Brilliantly supportive policies including parental and carer’s leave
• Industry-leading access to life and healthcare cover with discounted car and home insurance rates, including offers for friends and family too
• Fully paid maternity/paternity leave
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• Get free access to a wealth of resources that will help look after your physical, mental, and financial wellbeing, including company-funded Group Income Protection, Aviva Digicare+ and the popular Headspace app
• Full financial support to pursue insurance qualifications
• Digital access to all sorts of useful on-demand learning content
• Aviva University and its business academies give you everything you need to empower your growth

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. Don’t let it be a barrier to your application. And if you’re in a job share, feel free to apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.

We interview every disabled applicant who meets the minimum criteria for the job.

We’d love it if you could submit your application online. If you need a different way of applying, please send an email to [e-mail]

About the company

We’re here to protect our 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty.We are one of only a few insurance companies in the world that can provide customers with life, general and health insurance, and asset management in one place – a composite insurer.And we have a unique competitive advantage. Whether we’re protecting them from everyday risks or helping them to save for the future, we put customers at the heart of all we do – creating a bright and sustainable future for our customers, employees and our communities.

Notice

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