Supply Chain Optimizer - AI-Driven Logistics & Growth

Story Terrace Inc.; Belfast City District; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Private Medical Insurance

Stock options

Hybrid working model – 4 days onsite,

33 days off, your way – 25 days + 8银行

Job summary

Raylo is expanding its Supply Chain Operations team in Belfast and seeks a detail‑driven professional to own performance reporting and partner management. You’ll build scalable processes, automate where possible, and drive measurable improvements in delivery performance and cost efficiency.

If you have at least 1 year in a supply chain/ops role, a degree, and strong Excel skills, you could help us scale a fast-growing circular business that values curiosity, collaboration, and pragmatic,

Qualifications

• 1+ years of experience in a supply chain, operations role or similar.
• A degree level education.
• Analytical mindset with proficiency using Excel to support decision-making.

Responsibilities

• Own end-to-end third-party logistics and courier performance reporting.
• Manage day-to-day performance of fulfilment partners and couriers.
• Lead or support business review meetings with partners.
• Use AI tools to build automation that removes manual effort from performance tracking and reporting
• Identify and act on emerging delivery risks – delays, lost-in-transit spikes, SLA slippage – before they hit customer experience
• Hold partners accountable to SLA targets, building a clear escalation and resolution process for underperformance
• Support or co-lead cross-functional projects such as onboarding a new courier/3PL partner or scaling the network to support range growth
• Partner closely with Operations, Risk and Finance and build relationships with external partner contacts

Skills

Analytical mindset

Excellent communication skills

Strong commercial acumen

Exceptional time management

Experience in a supply chain/operions/

Education

Degree level education

Tools

Excel

Job description

Raylo is expanding its Supply Chain Operations team in Belfast and seeks a detail‑driven professional to own performance reporting and partner management. You’ll build scalable processes, automate where possible, and drive measurable improvements in delivery performance and cost efficiency.

If you have at least 1 year in a supply chain/ops role, a degree, and strong Excel skills, you could help us scale a fast-growing circular business that values curiosity, collaboration, and pragmatic,